Why dry cleaning?Well... we saw a tired market that could not be taken over by Amazon and believed that applying Lean and Agile principles to revitalize a rundown business would be exciting and rewarding - and that it has been.We believed improved flow of work, quality workmanship, and genuine customer service creates an outstanding experience. In a short time, we turned around a 2.5-star rating on Google to 4.7.We are proud to be Santa Barbara's only end-to-end environmentally-focused dry cleaner. It's not just about what you clean with, it's also about reducing the disposable waste such as wire hangers and dry cleaning plastic bags.We have grown to three stores throughout the Santa Barbara region along with free pick up and delivery services.Key Achievements:• Almost doubled revenue within the first three years.• Analyzed and evaluated company processes, continuously adapting practices to ensure maximum efficiency and profitability.• Hired, developed, managed and grew the team from 4 employees to 16.• Created sales strategies and turned those into sales execution, delivering insights into the health of the business and proactively identified, developed, and drove initiatives.• Transformed team operations through Systems Thinking, Agile and Lean methodologies.• Maintained dry cleaning equipment and redesigned layout for improved workflow and efficiency.• Focused on creating a fun, positive and supportive culture primarily using and implementing agile methodologies (i.e. face-to-face 3-way communications in real time between three stores, daily stand-ups)• Successfully implemented industry-leading POS Software and with systemized workflow.• Responsible for marketing communications, branding, PR, advertising, search engine optimization• Designed and implemented our website and app for customer interaction.