Help Desk Ncoic
Camp Buehring, Kuwait
● Perform daily system monitoring, backup operations and network securities ● Provide technical support and troubleshooting to network, desktop, and/or systems hardware, and software ● Act as a communication link between customers and the Network Enterprise Center staff to assure accurate problem solving● Apply advanced diagnostic techniques to identify problems and recommend solutions● Install, operate and maintain 250 workstations and devices in Camp Beuhring ● Troubleshooting workstations, switches, printers, and networking equipment● Conduct site surveys for end of lifecycle systems● Configure and administer user privileges/account rights in Active Directory● Apply and install software upgrades, security packages, and windows patch updates to workstations. ● Assist active army UAS company and SOF operations in Al Assad Airbase, Iraq with COMSEC and radio support