Greg Egbert Email & Phone Number

Irvine, Ca

Salt Lake City, Utah

Communicate effectively through multiple platforms with clients, technicians and contractorsEnsure profitability of every job and ensure completion within deadlinesContributed to significant client growth through more effective logistics and work processesNegotiate with independent contractors to verify qualifications and ability to perform work to completionManaged over 1000 projects to successful completionUtilized resources to verify satisfactory work

Salt Lake City, Utah

Greater Salt Lake City Area

Manage default rate and educate students/graduates about repayment optionsResponsible for tuition collection, accounts payable documentation and economical operation of the bookstorePrepare monthly reports necessary to create College financial statementsPrepare purchase orders, verify pricing, code transactions, and match source documentation in arranging payment of billsReconcile monies expended and to verify that the reports are correct

Greater Salt Lake City Area

Develop Business partnerships for graduates nationwide.Schedule and coordinate onsite employer visits for recruiting and information sessions.Maintain college goals for employment and outsourcing of graduates. Maintain student placement records and reports in accordance with Standards of Accreditation.Assist students with job skills that will allow them be successful in their job search, including resume and letter writing; interviewing; and job search strategies.Teach the Professional Development course.

Greater Salt Lake City Area

Teach and tutor GED Math, Social Studies, and Science coursesDeveloped a teachable and effective Social Studies, Science and Math CurriculumHelped with planning and organizing GED service eventsInput and manage student information

Greater Salt Lake City Area

Provided customer support by phone, email, or instant message to consumers. Served as primary contact for inbound customer issuesProcessed a high volume of consumer inquiries of FIS products and services, and resolved a targeted percentage of those inquiriesTroubleshot customer problems, identified the root cause of the problem, and uses tools and resources appropriately to determine how to resolve customer problemsFollowed up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledgeTracked and documented inbound support requests and ensured proper notation of customer problems or issuesUpdates customer information and ensures accurate entry of contact informationMet the standards of the job, such as quality standards, adherence to schedule, and average handle timeProvided guidance and/or mentoring to less experienced Customer Service Associates - Consumer

Greater Salt Lake City Area

Maximized customer satisfaction with exceptional service and a quality environment.Assisted Center Manager in achieving bonus goalsAided in training center personnel to insure their attainment of high individual productivity along with achievement of the responsibilities and duties contained in their job description.Supported the Center Manager to ensure that all Company policies and procedures are followed in all aspects of operations and ensure that all center employees understand and comply with all state and federal rules, regulations and laws.Worked within company policy, to preserve the security of all Company assets.Collected on delinquent accounts.Maintained appropriate currency logs and required daily paperwork.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (B.S.), Business Administration/Human Resource Management, 3.92 (Summa Cum Laude)

Associate Of Science (A.S.), Accounting And Business/Management, 3.8 (Magna Cum Laude)

Nominated for Who is Who Among Colleges and Universities in America, maintained a high grade point average, recipient of President's List.