• Retained by MSP companies to provide IT, facility management, and projectcoordination on a project basis• Provide all IT requirements (implementation/ design of new technology and ongoing ITmaintenance) and technology management (including in association with shareholder meetings/ special events and building management) for numerous clients and projects

: Participated in the installation of specialized locks across 7 Cenovus Energy camps, 2022• Installed 4000+ locks and provided ongoing support/training of specialized lock systems; project executed within the 6 month project timeline

Aspen Properties: Project Coordinated IT Support and Network and Audio/Video (A/V) Design for Sun Life Plaza’s renovation and rebrand to the Ampersand, 2018 - 2022Oversaw 2 internal business units (conference centre and tenant lounge); contributions included budget and financial plan management/ reporting, recruitment and performance management, scheduling (in accordance with client requirements), addressing issues, and acting as a primary point of contact liaising between all stakeholders and communicating changes and deliverables• Researched and provided recommendations for A/V, suppliers, and installation expectations, and subsequently led the installation and programming of technology into frequently used, newly renovated areas; collaborated with internal contractors (AV, electrical) to identify optimal placement of A/V and network hardware• Conducted an audit of existing services (desktops, laptops, printers, A/V, and network hardware); effective repair and re-purposing of ~70% of existing equipment resulted in a savings of ~$100K• Led ongoing preventative maintenance efforts reimplementing new A/V and network hardware in accordance with new technology and client requirements• Developed excellent relationships with key stakeholders and recognized for accurately identifying IT needs, effectively liaising with the on-site customer/ remote end-user, and implementing timely solutions• Provided Level 1 & Level 2 support for a high volume of queries/ day (WIFI connectivity, video conferencing, etc.); ensured requests were assessed and resolved based on urgency and impact of the problem• Supported ongoing maintenance of technology and timely troubleshooting/ repairs, which directly supported Plaza being a highly utilized corporate space, largely due to the facility’s consistency in technology performance (network connectivity to end user)

Sun Life Plaza: Provided IT hardware upgrades (procurement, deployment, programming, and management of Public/ Guest Wi- Fi) for the main lobby, conference centre, and fitness centre during Sun Life/CREIT renovations, completed in both 2006 & 2016• Maintained responsibility for the facility management of 2 internal business units (conference centre and fitness centre); contributions included financial planning and reporting, talent and physical resource allocation, recruitment, performance management, and troubleshooting discrepancies• Delivered seamless public wi-fi service to the Sunlife Plaza public atrium, conference centre, and fitness centre (reflecting 50,000 square feet and serving 500+ clients/ day)• Project contributions included leading the procurement, installation, and programming of all new A/V hardware and software for the conference centre