Senior technical documentation and proposal writer/editor with over thirty years progressive experience in telecommunications. Able to express complex technical concepts in plain language for non-technical users. Extensive background in: • Managing complex documentation projects, including: - Developing project plans and schedules - Designing large-scale documentation projects - Supervising writing efforts by multiple writers - Interfacing between writers and development groups • Working with marketing specialists, telecom engineers, and subject matter experts to capture technical information for in-house and end-user documentation. • Writing and editing requests for proposals (RFPs), user manuals, installation guides, process documents, procedures manuals, marketing brochures and white papers for both internal and external customers. • Creating templates and style sheets for print and online documentation products. • Creating illustrations, and taking product photographs and editing, using Adobe Creative Cloud products.