Operations Analyst – Dpi Dedicated Logistics Subsidiary
Ontario, Ca, Us
• Performed month-end closing procedures including journal entries.• Researched, collected, and organized data and information to daily and weekly metrics reporting requested by Starbucks entering through an online portal covering 21 states.• Maintained various tracking and information databases and spreadsheets for the customer.• Evaluated the business processes and identified, documented, and executed process improvements to improve efficiency and strengthen internal control.• Analyzed and remapped DPI Warehouses, helping accomplish more control of products storage and selection.• Cost analysis reporting for transportation, warehousing, and product purchasing.• Analyzed business systems/processes to seek continuous improvements in the use of all operations information systems including the Warehouse Management System, Order Selection, Loading System, slotting system, cubing, and load mapping.• Managed the implementation, upgrades, maintenance, and training/support of all operations ERP department systems.• Develop reliable metrics utilizing analytical tools and reports for a variety of Operational/Production/Transportation benchmarks.• Created all daily/weekly/period based as well as continuous ad hoc reporting packages to improve operational performance.• Reduced Starbucks (Customer) weekly metrics reporting from 2 days to 4 hours by automating data dumps into Excel for linking to Starbucks reporting templates.• Created weekly Operations/Transportation/Production “Report Cards” based on desired influenceable metrics.• Acted as a liaison between business and IT departments while ensuring data/information integrity and timeliness.