Greg Fink Email and Phone Number

- Provide On-site network support for Columbia Data Center, as well as Network equipment refresh planning and implementation.- Risk and vulnerability management for networking assets as well as technical debt reduction.- Work with other teams to ensure successful rollouts such as Server refreshes, and application rollouts.- Manage Enterprise wireless network, upgrades, maps, Cisco ISE, Forescout NAC, Juniper Mist & Aruba Wireless POC. Generate predictive heatmaps through Ekahau to optimize wireless designs. - Manage several monitoring platforms, Statseeker, Prime, DNAC- Team member for NAC management of Enterprise using Forescout. - On Load Balancing, IPAM teams, perform hardware and software upgrades, designs. - Continually trying to make process efficiencies, assist teams with ServiceNow integration with monitoring tools, documentation organization.

• Design, build, and document student housing & Multi-Dwelling Unit(MDU) customer solutions to support sales initiatives. • Generate predictive heatmaps through Ekahau to Optimize Wireless Designs.• Continually trying to make improvements for site designs, automating site builds, design templates, Ruckus vSZ templates.• Team player focused on building others up, provided individual training to Tier 3 personnel, while supporting team mates on their projects.

• Design and document customer solutions to support sales initiatives.• New product evaluations, testing, and documentation in support of Product Marketing, including routers, switches, Fortinet Firewalls, LTE backup, SD-WAN, NFV, WiFi, WiFi site survey equipment, Ixia IX Networks testing software.• Provide design, implementation, and support for Ruckus Wireless projects for several SC cities, colleges, coliseums, Spirit Ballpark, special events and enterprise customers, as well as designed/managed authentication servers for portal access. • Redesign of IP address management system (IP Control IPAM System), facilitated automation with billing system, improving process/reconciliation workflows around IPAM, developed processes to audit legacy addresses across multiple systems, • Evaluated, tested, implemented DNS solution for corporate hosted domains.• Introduced new toolsets for troubleshooting, improved NMS efficiencies, and documented many undocumented processes, and updated network Visio drawings.• Provide Tier 3 support for internal and customer related issues. • Provide internal technical and procedural workflow training on Ruckus, Fortinet, SD-WAN, IP Control, and Brocade Switches.• Assisted with redesign of VoIP infrastructure, and troubleshooting of issues prior to new implementation.• Provided design guidance for numerous internal IT initiatives. • Vendor meets, assisted with product negotiations, and equipment requisition.

- Provide network support for Cisco infrastructure consisting of Nexus, 6509’s, 4507’s and 3850 switches, wireless, and various router platforms. - Provide AVVID and teleworker support for a large enterprise as well as infrastructure support for a large data center.- Manage load balancers, ASA FW’s, routers, switches, and protocol analyzers. - Manage IPAM platform, DHCP, DNS internal & external. - Build routers for field office, teleworker, and internal deployments.- Member of documentation team to provide process procedures and Visio drawings of network architecture.- Provide On-site network support and vendor interface for Sales office moves, refresh and right sizings for field offices.- Management of Science Logic, Live Action, CA Spectrum/eHealth, Statseeker, NetQos SuperAgent/RA, Solarwinds, CiscoWorks, and various other network tools.

- Point of Contact (POC) for company aboard Fort Jackson. - Redesigned Installation Information Infrastructure Modernization Program (I3MP) network to meet Government and contractual needs. (~85 Foundry routers and switches and 5000+ users.)- Project coordinator for cut over phase of I3MP project. - Manage routers/switches and network management server to ensure Service Level Agreements. - Advised Government POC on firewalls and interface CONUS-TNOSC for external network changes. - Planning and implementation for restructuring legacy network and ADSL deployment. - Level III technical support for 5000+ user base. - Technical interviewer for some federal projects. - Technical training for Directorate of Information Management (DOIM) personnel. - Possessed a Secret Clearance from 2005-2015

- Planning and project management for VoIP network, legacy network restructuring, ADSL deployment, and mobile maps/customer info system. - Vendor interface for various projects- Managed PIX firewalls, VPN's, routers, and switches. - Administered 2003 / 2000 servers, LAN/WAN. - Various DSLAM, Class 5 switch, and Packet over Sonet provisioning. - Some light configuration and administration of AS400 and Linux systems. - Some ASP and HTML coding along with SQL / Access database queries/tables/forms. - Level II/III technical support for internal users, DSL, and Dial-Up customers.- Installation of software/troubleshooting on workstations and servers (98,NT, 2000, XP, 2003). - Install and relocate internal phone lines, CAT5, various cabling.

- Assisted on Study of Opportunity audit of Camp Lejeune and MCAS Cherry Point. - Assisted on troubleshooting Barber Coleman Network 8000 problems. - Estimated controls project. - Assisted with 1825 kW generator installation project management. - Set up LAN in Jacksonville office.