Greg Franks Email and Phone Number

The Federal Savings Bank is a member FDIC and Equal Housing Lender

loanDepot is one of the nation’s largest, privately-held, independent mortgage lenders, licensed in all 50 states and an approved seller and servicer for Fannie Mae, Freddie Mac, Ginnie Mae with a growing servicing portfolio.

My career with Bank of America began originating loans in their refinance department. Lead the team in 2010 for conversion and total talk time. I also demonstrated solid sales production in both volume and units. In Dec ’10, our sales team was redeployed into a servicing role. Our focus here was to assist distraught homeowners stay in their homes. In this role, I identified multiple servicing GAPS and help provide solutions to upper management. I was viewed as a leader for my Team and Unit by both peers and management. I was promoted to a Proficiency Coach in May ’11 and spent 6 months in that role before getting promoted again to a Team Manager Position in October ‘11. As a Manager, I exhibited great attention to detail and was instrumental in developing reports that Upper Management across several sites still use on a daily basis. On a production level, my team was considered one of the highest performing in the organization. As a result we were routinely selected to take on special projects.• Hand picked by upper management to travel and train associates, Team Mangers, and Unit Managers in other sites across the country. (Pittsburgh, PA - Charlotte, NC – Glendale, CA)• Presented a Gold Award by Site Management in Pittsburgh, PA (March ’12)• Presented a Silver Award by Site Management in Plano as a Manager (December ’12)• Presented a Bronze Award by Unit Manager (May ’12)• Presented a Platinum Award by CRM Campaign; Recognized as CM Top Performer (December ’11)• Presented a Silver Award by Site Management in Plano as a CRM (Feb ’11 & April ’11)• Won Top Producer for 2011 1st Quarter• Won Bronze Award for Ideas Implemented to Improve our Process• Won People’s Choice Award (voted on by teammates) (April ’11)• Won 3 Bronze Awards as a Top Producer (Jan ’11, Feb ’11, March ’11)• Team’s Top Conversion Percentage for 2010• Won 5 Bronze Awards in Sales for World Class Customer Experiences