Technical Specialist
Current• Generated pre- and post-install schematics and rack diagrams for audio and video systems using Vectorworks and ConnectCAD.• Created user interfaces for video and audio system control via Kramer Control software.• Installed Audio-Visual racks at new projects, working with low-voltage contractors to terminate all data, RF, audio, and video signals in the rack. • Provided drawings that detail all audio-visual plans for the project.• Configured audio signal processing and network operation via Bose ControlSpace Software. • Remotely troubleshot system outages and offered phone support and training. • Performed onsite visits to inspect, repair, and optimize system performance.• Monitored service requests via an online ticketing system.