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Greg Goldenberg Email & Phone Number

Customer Service Team Leader at Knox City Council
Location: Melbourne, Victoria, Australia 8 work roles 2 schools
1 work email found @whitehorse.vic.gov.au LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email g****@whitehorse.vic.gov.au
LinkedIn Profile matched
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Current company
Knox City Council
Role
Customer Service Team Leader
Location
Melbourne, Victoria, Australia
Company size
497 employees

Who is Greg Goldenberg? Overview

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Quick answer

Greg Goldenberg is listed as Customer Service Team Leader at Knox City Council, a company with 497 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at whitehorse.vic.gov.au and a matched LinkedIn profile for Greg Goldenberg.

Greg Goldenberg previously worked as Customer Service Facilitation/Project Management at Whitehorse City Council and Manager - Customer Service Support at Baptcare. Greg Goldenberg holds Diploma Of Frontline Management from University Of Melbourne.

Company email context

Email format at Knox City Council

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{first}.{last}@whitehorse.vic.gov.au
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AeroLeads found 1 current-domain work email signal for Greg Goldenberg. Compare company email patterns before reaching out.

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Profile bio

About Greg Goldenberg

Highly experienced Customer Service Manager and Team Leader with deep experience leading customer service centres and teams.Areas of specialisation:* Front of House & Contact Centre Management * Customer Service* Driving better customer outcomes* Complete Understanding of Modern Call Centre Management & Practice * Interpersonal Communication * Process Improvement* Stakeholder Engagement and Negotiation* Leadership* Dispute resolution* Local Government ExpertiseCalm, empathetic and warm, with a consistent customer-first approach, bringing active listening skills to every internal and external interaction. Hard working, highly reliable and organised. Strong decision making and negotiation ability, skilled at smoothing difficult customer situations to achieve a positive customer experience. I am very passionate about Customer Service and building the right culture to ensure sustained success and desired outcomes are delivered for both customers and internal stakeholders. Energising customer service team through fostering a fun and collegiate environment where staff are engaged and feel valued and supported to thrive in a busy, demanding and unpredictable environment. My leadership style focuses on clarity, transparency, flexibility and training & development to ensure staff are confident, empowered and equipped to succeed in their roles.

Current workplace

Greg Goldenberg's current company

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Knox City Council
Knox City Council
Customer Service Team Leader
wantirna south, victoria, australia
Website
knox.vic.gov.au
Employees
497
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Company profile
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8 roles

Greg Goldenberg work experience

A career timeline built from the work history available for this profile.

Customer Service Team Leader

Current
Knox City Council

Wantirna, Victoria, Australia

Jun 2023 - Present

Customer Service Facilitation/Project Management

Whitehorse City Council

Nunawading, Victoria, Australia

Returned to Whitehorse City Council (Home and Community Services) in same role as per previous arrangements. Please refer to Key Responsibilities mentioned below from Feb 2019 to July 2019

Dec 2019 - Oct 2023

Manager - Customer Service Support

Baptcare

Dandenong

  • Ensure staff treat customers with care, kindness and respectful manner and continuously improving service delivery.
  • Lead and develop team members to deliver safe and effective services and supports for daily living that meet the customers’ needs and optimises their independence and better quality of life.
  • Commitment to providing customers balanced care of the highest standards.
  • Operate according to Baptcare’s policies, procedures and work instructions to ensure compliance with organisation and regulatory requirements, including all aspects of workplace health and safety legislation.
  • Lead the team by demonstrating leadership according to Baptcare’s mission, vision and values.
  • Implement solutions to achieve the expected customers’ outcome when dealing with service delivery issues.
Jul 2019 - Dec 2019

Contract Service Facilitation/Project Management

Whitehorse City Council

Nunawadding

  • Recruitment of Customer Service Facilitation staff
  • Preparation of staff training. Co-ordinate key staff personnel to deliver training if and when required. Ensure staff are equipped with strong knowledge and understanding
  • Consistent approach to processes to ensure all staff are providing correct information to customers
  • Ensure all KPI’s and targets are met weekly and monthly
  • Frequently meet with various business units and stakeholders to ensure processes are kept up to date and recorded appropriately and accurately in Councils data systems
  • Provide high quality and timely customer service and administration support to internal and external enquiries and functions across the department
Feb 2019 - Jul 2019

Customer Service Manager

Glen Eira City Council

Key Responsibilities: Accountable for the end-to-end operation of the Customer Service Centre Team which is the interface between the community and the council and first point of contact for all queries, concerns and feedback. Customer requests and queries managed either face-to-face, over the phone or by email within defined service level agreement.

Jul 2001 - Jul 2018
Team & coworkers

Colleagues at Knox City Council

Other employees you can reach at knox.vic.gov.au. View company contacts for 497 employees →

MS Megan Simmons Megan Simmons Colleague at Knox City CouncilKnoxville, Tennessee, United States, United States View → WM Wendy Mcgorm Wendy Mcgorm Colleague at Knox City CouncilGreater Melbourne Area, Australia View → RM Rosalind Montgomery Rosalind Montgomery Colleague at Knox City CouncilGreater Melbourne Area, Australia View → MA Matt Allen Matt Allen Colleague at Knox City CouncilGreater Melbourne Area, Australia View → AD Andrea Droste Andrea Droste Colleague at Knox City CouncilGreater Melbourne Area, Australia View → NR Natasha Robinson Natasha Robinson Colleague at Knox City CouncilGreater Melbourne Area, Australia View → JM Janaki Madike Janaki Madike Colleague at Knox City CouncilGreater Melbourne Area, Australia View → EM Ereeny Makrides Ereeny Makrides Colleague at Knox City CouncilGreater Melbourne Area, Australia View → SS Sam Salamone Sam Salamone Colleague at Knox City CouncilGreater Melbourne Area, Australia View → SC Sharon Cole Sharon Cole Colleague at Knox City CouncilAustralia, Australia View →
2 education records

Greg Goldenberg education

Diploma Of Accounting

Swinburne
FAQ

Frequently asked questions about Greg Goldenberg

Quick answers generated from the profile data available on this page.

What company does Greg Goldenberg work for?

Greg Goldenberg works for Knox City Council.

What is Greg Goldenberg's role at Knox City Council?

Greg Goldenberg is listed as Customer Service Team Leader at Knox City Council.

What is Greg Goldenberg's email address?

AeroLeads has found 1 work email signal at @whitehorse.vic.gov.au for Greg Goldenberg at Knox City Council.

Where is Greg Goldenberg based?

Greg Goldenberg is based in Melbourne, Victoria, Australia while working with Knox City Council.

What companies has Greg Goldenberg worked for?

Greg Goldenberg has worked for Knox City Council, Whitehorse City Council, Baptcare, and Glen Eira City Council.

Who are Greg Goldenberg's colleagues at Knox City Council?

Greg Goldenberg's colleagues at Knox City Council include Megan Simmons, Wendy Mcgorm, Rosalind Montgomery, Matt Allen, and Andrea Droste.

How can I contact Greg Goldenberg?

You can use AeroLeads to view verified contact signals for Greg Goldenberg at Knox City Council, including work email, phone, and LinkedIn data when available.

What schools did Greg Goldenberg attend?

Greg Goldenberg holds Diploma Of Frontline Management from University Of Melbourne.

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