Greg Gore Email & Phone Number

•Leads the Operations and Food & Beverage Department daily through business Strategic Priorities and fostering team development. Provides unique tailored experiences by various events, services, and venues for guests from across the country. Oversaw the coordination of 300+ annual events varying in live sports, concerts, tradeshows, and banquets for the 2.5+M guests that were on campus annually. Full-time staff and hourly staff comprises of 200+ team members in peak season. • Developed the Food & Beverage department as previously outsourced. Lead the completion of department structure, process and procedures, hiring, training, marketing, and menu analysis. Lead the growth of Food & Beverage in increase of Gross Sales and EBITDA across 3 venues. • Elevates the engagement of guest experience for various touchpoints to enhance satisfaction, loyalty, and brand reputation. The focus was driven by team member training, technology infrastructure, campus safety, guest messaging, campus amenities and food offerings. • Leads various campus initiatives and projects – organizational structure, data collection, COVID phase re-opening, partner implementations, career development, technology infrastructure, and budget planning.

•Led all hourly team member scheduling for event operations across 4 venues. Scheduling over 200+ team members to strategically place in areas of strengths, growth development, and deliver overall event execution success. •Planned contracted events in the Champions Center venue with event organizers. Coordinate logistics across multiple departments that involve staffing, set up/breakdown, venue services, A/V and streaming needs.•Completed daily, weekly, and monthly operational reports that included rental reconciliations, venue utilization, and revenue tracking across multiple venues.

•Implemented and led all hourly team member scheduling for event operations across 4 venues. Scheduling over 200+ team members to strategically place in areas of strengths, growth development, and deliver overall event execution success. •Assisted with the process and procedure development, team training, team structure, inventory management strategies of four new venues. •Acted as point of contact for events on campus with event organizers and clients to ensure a successful event through safety and quality of service while leading a team of 30+. Opening and closing multiple venues to a high standard of cleanliness, preventive maintenance, gate and parking operations, and guest satisfaction. •Led the merchandise store from inventory management, staffing, proposals of new product, selling and promotion strategies.

•Led the opening of two store locations through the construction phase, process and procedures development, hiring, and team management. •Led the daily operations of inventory management, team member scheduling, product quality, guest service, and cash reconciliation.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Business Administration And Management, General

Education record

Activities and Societies: Basketball Team