Greg Haertling Email & Phone Number

Dallas, TX, US

Dallas, TX, US

Stealth Monitoring is North America's leading provider of Live Video Monitoring Solutions. I lead multiple agile engineering teams responsible for building and supporting proprietary monitoring systems.

Perth, Western Australia, AU

Plano, Texas, US

• Led team of seven members to define and architect the company’s future technology direction to support turnaround strategy. Onboarded architecture resources and implemented architecture review board (ARB), resulting in.
• Created technology strategies and roadmaps to enhance Enterprise Fulfillment and Enterprise Services capabilities.
• Defined open source integration technology roadmap to save company $2M per year in software licenses.
• Established application rationalization program to reduce $6M per year in software maintenance expense.
• Implemented business continuity, disaster recovery and crisis management plans for JCP Bangalore location.
• Defined process and stakeholders to evaluate and approve use of open source software resulting in increased security and reduced the risk of infringement legal action.

Mclean, VA, US

• Served as PMO leader to IT and digital leadership, transforming current software delivery capability to agile, customer journey delivery organization. Defined product teams, operating model and financial management..
• Recommended mobile web and mobile application development framework to increase code reusability and optimize resources and cost.
• Proposed new organization structure and delivery model for Enterprise Information Management (data analytics) business and IT teams.

Irving, TX, US

Lead architecture and software development teams to implement 7Rewards Loyalty Program, CRM, and new 7-Eleven.com website and content management capability.- Defined architecture and software platform for 7-Eleven’s first digital loyalty program resulting in 5M subscribers in the first three years.- Lead platform engineering and QA teams to deliver.

Irving, TX, US

Lead software delivery and hardware installation teams for 7-Eleven’s proprietary Retail Information System (RIS), which drives the sale of all store merchandise and gasoline at over 8,500 U.S. and Canada Franchisee owned and corporate stores.- Executed technology refresh for 8,500 servers and printers; 19,000 handheld scanners, tablets, Ingenico PIN Pads.

Irving, TX, US

Member of the CIO leadership team responsible for 7-Eleven's Enterprise Architecture. - Implemented an Enterprise Architecture team, architecture standards and Architecture Review Board process. - Responsible for defining the IT strategy, architecture and enterprise roadmaps for application and infrastructure- Defined and implemented 7-Eleven’s first.

US

• Lead the Product Team as a member of a seven person CEO Executive Management Team and responsible for market assessments and strategic product planning, and feature development of core and emerging products. Includes.
• Introduced new products with a $2M EBITDA contribution (5% improvement)
• Implemented a product lifecycle management process

US

• Member of a seven person CEO Executive Management Team. Responsibilities include defining the product and IT strategies and leading the delivery capability for customer facing products and back office applications..
• Implemented a single sales and customer portal and flow through order management capability using Microsoft CRM and Dynamics applications (accounting and fixed assets applications)
• Gained 10 times performance, high availability and security improvements for a hosted, web based Jail Management application through a three tier re-architecture project.
• Conducted due diligence for an Offender Management Software company acquisitionPrograms implemented to improve the effectiveness of the software delivery organization.
• Defined a strategic J2EE Service Oriented architecture, tools, and delivery team
• Implemented a formal SDLC and configuration management process

US

• Director responsible for the technology delivery and support for telephony Rating, Invoicing, Customer Care, Commissions and Collections Systems. Delivered a project to merge two separate billing and customer care.
• Resulted in a $1.5M savings to bill call detail (CDR) records and a $1M savings in CSR costs
• Introduced a billing statement fee charge, which delivered $10M in net revenue.

Dublin 2, IE

Served as client relationship partner, sales, business architect, and delivery manager responsible for implementing billing and customer management technology, process improvement and operational excellence initiatives at telecommunications and utilities companies. Provided systems integration technology vision and leadership to client executive management.