Greg Haertling's Location
Dallas, Texas, United States, United States
Greg Haertling's Contact Details
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About Greg Haertling
I am a results-driven, forward-thinking senior technology leader with extensive Digital Strategy and Digital Transformation experience skilled in IT strategy and roadmaps, software development, enterprise architecture, program management, technology integration, and mergers and acquisitions due diligence and integration.I am a highly perceptive, analytical technology leader who can think multiple steps ahead in a business process or software development process. I see new opportunities in existing systems and new ways to utilize the tools and systems currently in place. I am a hands on leader who is able to identify gaps and fill diverse roles to deliver successful outcomes.I bring a unique combination of strategy, technology, business leadership, managerial, and technical program delivery experience to transform business capabilities and drive process efficiencies. I am an enterprising team builder and build relationships with internal clients, vendor partners, and executive stakeholders.
Greg Haertling Work Experience Details
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Director Of Software EngineeringEcamDallas, Tx, Us -
Director Of Software EngineeringStealth Monitoring, Inc. Sep 2020 - PresentDallas, Tx, UsStealth Monitoring is North America's leading provider of Live Video Monitoring Solutions. I lead multiple agile engineering teams responsible for building and supporting proprietary monitoring systems. -
Account ExecutiveVix Technology Apr 2020 - Sep 2020Perth, Western Australia, Au -
Director Of Enterprise Architecture | Technology StrategyJcpenney Jan 2019 - Feb 2020Plano, Texas, UsLed team of seven members to define and architect the company’s future technology direction to support turnaround strategy. Onboarded architecture resources and implemented architecture review board (ARB), resulting in elimination of duplicate applications and redundant data stores. Responsible for technical evaluations for new business, software and infrastructure technologies introduced into the enterprise. Defined a strategy to transition from licensed based application and data integration technologies to open source software and internal engineering teams. • Created technology strategies and roadmaps to enhance Enterprise Fulfillment and Enterprise Services capabilities. • Defined open source integration technology roadmap to save company $2M per year in software licenses.• Established application rationalization program to reduce $6M per year in software maintenance expense.• Implemented business continuity, disaster recovery and crisis management plans for JCP Bangalore location.• Defined process and stakeholders to evaluate and approve use of open source software resulting in increased security and reduced the risk of infringement legal action. -
Program Manager | Digital ApplicationsHilton Dec 2017 - Dec 2018Mclean, Va, UsServed as PMO leader to IT and digital leadership, transforming current software delivery capability to agile, customer journey delivery organization. Defined product teams, operating model and financial management. Role of internal consultant and lead internal assessment to determine U.S. location and roles for web and mobile application product and software engineering teams.• Recommended mobile web and mobile application development framework to increase code reusability and optimize resources and cost.• Proposed new organization structure and delivery model for Enterprise Information Management (data analytics) business and IT teams. -
Senior Director | It Digital Marketing, Loyalty, And Crm Application Delivery7-Eleven Jan 2013 - Aug 2017Irving, Tx, UsLead architecture and software development teams to implement 7Rewards Loyalty Program, CRM, and new 7-Eleven.com website and content management capability.- Defined architecture and software platform for 7-Eleven’s first digital loyalty program resulting in 5M subscribers in the first three years.- Lead platform engineering and QA teams to deliver iOS/Android native mobile app, 7-Eleven.com responsive website, real-time loyalty engine, campaign management, 360 view of consumer, and Oracle SOA suite integration.- Designed architecture for a Customer 360 platform on Microsoft Azure Cloud and Microsoft SQL Server database -
Senior Director | It Planning, Software Development, And M&A7-Eleven Mar 2009 - Aug 2017Irving, Tx, UsLead software delivery and hardware installation teams for 7-Eleven’s proprietary Retail Information System (RIS), which drives the sale of all store merchandise and gasoline at over 8,500 U.S. and Canada Franchisee owned and corporate stores.- Executed technology refresh for 8,500 servers and printers; 19,000 handheld scanners, tablets, Ingenico PIN Pads- Created a business case and a roadmap to architect and implement modern RIS software to 8,500 stores resulting in 100's of new software features to simplify store operations, to improve usability and to increase merchandise and fresh food sales- Implemented 7-Eleven’s Payment Card Industry (PCI) certification, Point to Point payment encryption, EMV (Europay, MasterCard, Visa) payment certification- Integrated Gilbarco’s Enhanced Dispenser Hub technology to the RIS to create an end to end technology solution to control fuel dispensers, fuel price signs, car wash, and payments at the dispenser- Implement Software as a Service (SaaS) applications for Franchisee Recruitment, Asset Protection, Real Estate, Construction, and Gasoline Operations business departments.
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Chief Enterprise Architect7-Eleven Nov 2008 - Aug 2017Irving, Tx, UsMember of the CIO leadership team responsible for 7-Eleven's Enterprise Architecture. - Implemented an Enterprise Architecture team, architecture standards and Architecture Review Board process. - Responsible for defining the IT strategy, architecture and enterprise roadmaps for application and infrastructure- Defined and implemented 7-Eleven’s first services (SOA) architecture to enable near real communications between legacy POS software and loyalty applications.
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Vice President Product Strategy And ManagementSecurus Technologies Dec 2007 - Oct 2008UsLead the Product Team as a member of a seven person CEO Executive Management Team and responsible for market assessments and strategic product planning, and feature development of core and emerging products. Includes, defining product strategies to meet business plan revenue and EBITDA objectives by anticipating customer needs, planning and developing technology products and rolling out global marketing programs. Selected accomplishments:• Introduced new products with a $2M EBITDA contribution (5% improvement)• Implemented a product lifecycle management process -
Vp Of Product Development And ItSecurus Technologies Sep 2004 - Jan 2008UsMember of a seven person CEO Executive Management Team. Responsibilities include defining the product and IT strategies and leading the delivery capability for customer facing products and back office applications. Lead software development and IT operations team, responsible for yearly budget and an infrastructure budget of $10M. Selected accomplishments:• Implemented a single sales and customer portal and flow through order management capability using Microsoft CRM and Dynamics applications (accounting and fixed assets applications)• Gained 10 times performance, high availability and security improvements for a hosted, web based Jail Management application through a three tier re-architecture project.• Conducted due diligence for an Offender Management Software company acquisitionPrograms implemented to improve the effectiveness of the software delivery organization. • Defined a strategic J2EE Service Oriented architecture, tools, and delivery team• Implemented a formal SDLC and configuration management process• Instituted defined processes to achieve Sarbanes – Oxley certification• Implemented technical career path, coaching and rewards programProgram director responsible for the architecture and delivery of a private, centralized Voice Over Network call processor to handle over 100M minutes of calls per month. The platform utilizes Session Initiated Protocol (SIP) Voice over IP technology in redundant, high availability architecture to provide custom features such as live monitoring and recording for every call.• Call platform reduced capital costs and reduced service costs up to 25%• Implemented new features at 500 sites in a single day resulting in decrease service activation effort.
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Director Billing OperationsSecurus Technologies Oct 2003 - Sep 2004UsDirector responsible for the technology delivery and support for telephony Rating, Invoicing, Customer Care, Commissions and Collections Systems. Delivered a project to merge two separate billing and customer care systems from two different companies into a single business process.• Resulted in a $1.5M savings to bill call detail (CDR) records and a $1M savings in CSR costs• Introduced a billing statement fee charge, which delivered $10M in net revenue.
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PartnerAccenture Jul 1987 - Dec 2002Dublin 2, IeServed as client relationship partner, sales, business architect, and delivery manager responsible for implementing billing and customer management technology, process improvement and operational excellence initiatives at telecommunications and utilities companies. Provided systems integration technology vision and leadership to client executive management to improve efficiency of existing capabilities and to define and build new strategic capabilities.
Greg Haertling Skills
Product Management
Vendor Management
Cross Functional Team Leadership
Process Improvement
Business Intelligence
Sdlc
Program Management
Leadership
It Strategy
Management
It Management
Integration
Project Management
Business Analysis
Business Process
Strategic Planning
Product Development
Pmo
Strategy
Business Process Improvement
Telecommunications
Team Leadership
Pmp
Crm
Change Management
Software Development
Cloud Computing
Enterprise Architecture
Software Development Life Cycle
Greg Haertling Education Details
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Westminster College (Mo)Chemistry
Frequently Asked Questions about Greg Haertling
What company does Greg Haertling work for?
Greg Haertling works for Ecam
What is Greg Haertling's role at the current company?
Greg Haertling's current role is Director of Software Engineering.
What is Greg Haertling's email address?
Greg Haertling's email address is ha****@****zon.net
What is Greg Haertling's direct phone number?
Greg Haertling's direct phone number is (512)-451*****
What schools did Greg Haertling attend?
Greg Haertling attended Westminster College (Mo).
What skills is Greg Haertling known for?
Greg Haertling has skills like Product Management, Vendor Management, Cross Functional Team Leadership, Process Improvement, Business Intelligence, Sdlc, Program Management, Leadership, It Strategy, Management, It Management, Integration.
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