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Greg Hafner Email & Phone Number
Chief Operations Officer, Group Insurance
at
Prudential Financial
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Chief Operations Officer, Group Insurance
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Greg Hafner? Overview
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Quick answer
Greg Hafner is listed as Chief Operations Officer, Group Insurance at Prudential Financial, a company with 28358 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Greg Hafner.
Greg Hafner previously worked as Senior Vice President - Client Services & Operations at Fasttrack and Vice President - Group Operating Platform at Metlife. Greg Hafner holds Master Of Business Administration - Mba, Risk Management from Fox School Of Business At Temple University.
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Email format at Prudential Financial
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Prudential Financial
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Profile bio
About Greg Hafner
Insurance Operations executive. Decisive, forward thinking, and results focused with proven success managing large and complex operations in a dynamic industry. Leverage in-depth business acumen, analytical approach, and collaborative leadership style to probe and identify needs, assess market conditions, and execute strategies that drive best-in-class client experiences, reduce expenses, and increase market share. Seamlessly work across highly-matrixed structures, build trusting partnerships, and quickly adjust to change. Remain calm in stressful situations, streamline complex issues, and clearly communicate objectives to excel in fast-paced environments and consistently achieve business objectives.Natural leader with focus on fostering environment of trust, inclusiveness, and accountability. Develop, communicate, and reinforce shared sense of purpose to create high-performing individuals and teams that deliver impressive results.Areas of Expertise:Operations Management | Reporting & Analytics | Risk Management | Customer Experience | Cross-Functional Leadership | Process Reengineering | Claims Management | Team Leadership and Development | Industry Insight
Current workplace
Greg Hafner's current company
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Prudential Financial
13 roles · 33 years
Greg Hafner work experience
A career timeline built from the work history available for this profile.
Senior Vice President - Client Services & Operations
Current
Jul 2023 - Present
Vice President - Group Operating Platform
Recruited back to organization to lead program strategy and execution for delivering quoting, underwriting administration, and claims capabilities to create end-to-end employer and claimant experience.
Jan 2022 - Jan 2023
Vice President Group Claims
Directed strategic planning and day-to-day operations including life, absence, disability, supplemental health, and dental. Led staff of 500+ employees in multiple U.S. locations and supporting staff of 150+ in India. Managed 14M+ claims annually, $50M in direct expenses, and $2B+ in annual claim payments. - Drove materially improved disability claim.
May 2018 - Jan 2022
Vice President Operations
Managed operations, strategic planning, and outcomes of service operations including implementations, contracts, customer data exchanges, and service. Led staff of 450+ employees in multiple U.S. locations and managed staff of 100 globally. Directed implementation of 9K+ customers annually and delivered service to 36K+. - Stabilized operational performance.
Sep 2014 - May 2018
Vp, Short Term Disability & Total Absence Management Operations
Directed operations and planning as well as drove results for the Group Short Term Disability and Total Absence Management Claim and Service Operation. Oversaw staff of 450+ employees in multiple locations serving 10K+ employer customers. - Achieved organizational growth and improved expense ratio by implementing operational strategy developed from.
2011 - Sep 2014
Avp, Group Disability Claim Operations
Led strategy, process, and specialty services teams for Group Disability Claim Operation. Designed, managed, and drove continuous improvement of end-to-end process for all disability offerings and ensured compliance, effectiveness, and market competitiveness.
2009 - 2011
~2 yrs
Director Vendor Management & Bpo
Directed business process outsourcing and strategic management of $50M vendor expenses for the Disability & Absence products. Delivered 15% net reduction in total vendor expenses. Oversaw migration of select claim support functions to offshore. Implemented significant process changes to drive appropriate utilization rates and channel usage that reduced.
Aug 2007 - Jan 2009
Assistant Vice President, Voluntary Products
2006 - 2007
~1 yr
Assistant Vice President, Customer Service Operations
2003 - 2006
~3 yrs
Assistant Vice President / Director, Underwriting, Sales Operations & Underwriting
2001 - 2003
~2 yrs
Director Of Product Management, Marketing & Strategy
1999 - 2001
~2 yrs
Disability Claim Operations, Various Roles
1993 - 1999
~6 yrs
Team & coworkers
Colleagues at Prudential Financial
Other employees you can reach at prudential.com. View company contacts for 28358 employees →
CK
Cheryl Kilfoil
Colleague at Prudential Financial
Portland, Maine Metropolitan Area, United States
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LB
Logan Block
Colleague at Prudential Financial
Inver Grove Heights, Minnesota, United States, United States
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AP
Anna Picaulima
Colleague at Prudential Financial
Kebon Jeruk, Jakarta, Indonesia, Indonesia
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MD
Marcia Dukes
Colleague at Prudential Financial
West Orange, New Jersey, United States, United States
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AF
Angelo F
Colleague at Prudential Financial
Jersey City, New Jersey, United States, United States
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TM
Tanya Mathews
Colleague at Prudential Financial
Peoria, Arizona, United States, United States
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C(
Charles (Chuck) Miller
Colleague at Prudential Financial
Hillsborough, New Jersey, United States, United States
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BP
Brian Park
Colleague at Prudential Financial
Cresskill, New Jersey, United States, United States
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ES
Eli Snell
Colleague at Prudential Financial
Dallas, Texas, United States, United States
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LP
Linda Patterson
Colleague at Prudential Financial
Hayward, California, United States, United States
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Cheryl Kilfoil
Colleague at Prudential Financial
Portland, Maine Metropolitan Area, United States
View →
LB
Logan Block
Colleague at Prudential Financial
Inver Grove Heights, Minnesota, United States, United States
View →
AP
Anna Picaulima
Colleague at Prudential Financial
Kebon Jeruk, Jakarta, Indonesia, Indonesia
View →
MD
Marcia Dukes
Colleague at Prudential Financial
West Orange, New Jersey, United States, United States
View →
AF
Angelo F
Colleague at Prudential Financial
Jersey City, New Jersey, United States, United States
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TM
Tanya Mathews
Colleague at Prudential Financial
Peoria, Arizona, United States, United States
View →
C(
Charles (Chuck) Miller
Colleague at Prudential Financial
Hillsborough, New Jersey, United States, United States
View →
BP
Brian Park
Colleague at Prudential Financial
Cresskill, New Jersey, United States, United States
View →
ES
Eli Snell
Colleague at Prudential Financial
Dallas, Texas, United States, United States
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LP
Linda Patterson
Colleague at Prudential Financial
Hayward, California, United States, United States
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2 education records
Greg Hafner education
Master Of Business Administration - Mba, Risk Management
Bachelor Of Arts - Ba
FAQ
Frequently asked questions about Greg Hafner
Quick answers generated from the profile data available on this page.
What company does Greg Hafner work for?
Greg Hafner works for Prudential Financial.
What is Greg Hafner's role at Prudential Financial?
Greg Hafner is listed as Chief Operations Officer, Group Insurance at Prudential Financial.
Where is Greg Hafner based?
Greg Hafner is based in New York City Metropolitan Area, United States, United States while working with Prudential Financial.
What companies has Greg Hafner worked for?
Greg Hafner has worked for Prudential Financial, Fasttrack, Metlife, Guardian Life, and Cigna.
Who are Greg Hafner's colleagues at Prudential Financial?
Greg Hafner's colleagues at Prudential Financial include Cheryl Kilfoil, Logan Block, Anna Picaulima, Marcia Dukes, and Angelo F.
How can I contact Greg Hafner?
You can use AeroLeads to view verified contact signals for Greg Hafner at Prudential Financial, including work email, phone, and LinkedIn data when available.
What schools did Greg Hafner attend?
Greg Hafner holds Master Of Business Administration - Mba, Risk Management from Fox School Of Business At Temple University.
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