Initiate and develop new business relationships by helping my clients with all their business lending, deposit, cash management, insurance, and investing needs. Primarily responsible for business development, relationship building, and portfolio management. Provide coaching and performance leadership for the positive results and support of my direct team.

As Area Supervisor, I supported the Bank’s mission to be the best bank in the markets we served through effective sales and service leadership, targeted business development efforts, and community involvement. I was responsible for developing and managing business banking relationships that match Fidelity Bank’s core values and business principles in the Cary, Morrisville, Apex, and Holly Springs markets and in all business objectives including business development strategies, sales efforts, and market expansion, and overall growth of the branch.· Supervised and provided leadership for the 15+ Branch Managers and Business Development Officers in Cary/Southern Wake. This included managing the associates' career development and advancement.· Created and developed each branch’s sales management focus. Provided direction to each branch pertaining to its customized growth and sales plan to reach budgeted objectives.· Created a Personal Business Development Plan for the seven branches and 45+ area employees I supported.· Represented the bank within the community by developing and promoting new business and nurturing professional relationships.· Managed and enhanced the growth of my region’s loan, deposit, and fee income portfolios.· Conducted customer and prospect calls to deepen existing relationships and obtain new business through outbound business development calls.· Effectively managed the 7 branches in my region to grow and remain profitable through sales leadership.· Assisted branches with all personnel issues and all hiring decisions.· Analyzed loan applications, financial statements, and matched credit decisions with the bank’s loan policy.· Minimized loan losses and loan exceptions through effective documentation, underwriting, and risk management.· Trained bankers to interview loan prospects, underwrite financials, and process loan requests.· Served on the bank's initiative teams to improve the overall client experience and employee morale.

Business Services Officer V | Senior Vice President | Sept. ’08-present• Personally managed a portfolio of over 100 clients and over 100MM in commercial loan and deposit outstandings• Ensured all existing clients are assisted in adherence to BB&T’s Gold Seal Service Standards of Excellence• Expanded existing client portfolio through prospecting, negotiating, networking and referral generation • Identified all areas of cross-sales opportunities with my clients to enrich their professional and personal lives• Credit risk manager for the loan portfolio to ensure exceptional credit quality and performance are met and maintained• Underwrote and evaluated all commercial credits to ensure that profitability matrices meet all bank standards• Met and exceeded all high level, defined production sales goals while maintaining quality and profitability

• Commercial Banking Market Leader for Raleigh. Duties included the training, and practice of enhancing relationships with commercial banking clients while teaching commercial employees the art of negotiation skills, leadership, communication, proper planning, and consultative relationship management• Lead and managed a team of nine Commercial Bankers who serve their clients’ financial needs, providing capital formation, depository services, investment, risk management, and all other banking concerns• Responsible for final level of analytical review of commercial clients’ relationship packages • Personally managed commercial client portfolio in excess of $100MM

• Served as the Triangle region’s sales and service manager, responsible for leadership, sales direction, human resources, community liaison, and marketing strategies of all the Triangle region’s Business Banking employees• Managed team of 24 Small Business Bankers throughout Wake, Durham, and Orange counties• Responsibilities included the profitability, growth, asset quality, administration, sales, and client service for all business banking in the Triangle region’s second-largest commercial portfolio, which was in excess of $800MM • Senior Executive Regional Manager responsible for entire regions’ Business Banking department’s success

• Responsible for individual sales production and business client portfolio management• Managed the largest individual Business Banking client portfolio in the Triangle region• Created corporate plan, and model, for Business Banker success in their respective markets.

• Responsibilities included managing all employees in multiple retail branch locations in addition to meeting individual production goals of retail client sales and service• Managed the 2nd largest Financial Center Branch in the Triangle Region