Greg Heck Email & Phone Number

Sullivan, Illinois, United States

Provide customized operational and Human Resources business solutions and support to assist andenhance an organization’s ability to achieve specific objectives. Areas of focus include: Operations Management, Marketing and Sales, Customer Service, Fiscal/Budget monitoring and management, Regulatory Compliance, HR Management. Examples of services that I have provided include:• Policy review/development/revision• Employee recruitment/candidate screening• Employee benefit… Show more Provide customized operational and Human Resources business solutions and support to assist andenhance an organization’s ability to achieve specific objectives. Areas of focus include: Operations Management, Marketing and Sales, Customer Service, Fiscal/Budget monitoring and management, Regulatory Compliance, HR Management. Examples of services that I have provided include:• Policy review/development/revision• Employee recruitment/candidate screening• Employee benefit enrollment processes• Analyze statistical data and generate operational management reports IE- employee satisfaction, EEOC)• Completed research for on-going project regarding employee satisfaction and retention.• Review of P&L reports to monitor for negative variances to budget Show less

Decatur, Illinois, United States

Chief of Operations at Human Services agency providing community based residential, day services, habilitation and behavioral counseling and intervention services to adults with intellectual disabilities.

Bradley, Illinois

Responsible for management oversight of 10-12 multi-state/multi-site Senior Living Communities ensuring efficient, quality, and fiscally sound operations. Services provided included assisted living/supportive living (Medicaid Waiver), independent living and memory care. I successfully managed a regional budget of $35-$36 million, consistently meeting NOI targets, as well as meeting or exceeding regional occupancy and quality benchmarks. Ensured quality and efficient operations in accordance… Show more Responsible for management oversight of 10-12 multi-state/multi-site Senior Living Communities ensuring efficient, quality, and fiscally sound operations. Services provided included assisted living/supportive living (Medicaid Waiver), independent living and memory care. I successfully managed a regional budget of $35-$36 million, consistently meeting NOI targets, as well as meeting or exceeding regional occupancy and quality benchmarks. Ensured quality and efficient operations in accordance with established quality standards and applicable State and Federal regulations. Show less

Bradley, Illinois

Function in role as Interim Administrator in assigned communities assuming responsibility for the overall operations of the assigned community. Ensure quality and efficient operations in accordance with established policy standards and applicable State and Federal regulations.

Responsible for management oversight of 10-12 multi-state/multi-site Senior Living Communities ensuring efficient, quality, and fiscally sound operations. Services provided included assisted living/supportive living (Medicaid Waiver), independent living and memory care. I successfully managed a regional budget of $35-$36 million, consistently meeting NOI targets, as well as meeting or exceeding regional occupancy and quality benchmarks. Ensured quality and efficient operations in accordance… Show more Responsible for management oversight of 10-12 multi-state/multi-site Senior Living Communities ensuring efficient, quality, and fiscally sound operations. Services provided included assisted living/supportive living (Medicaid Waiver), independent living and memory care. I successfully managed a regional budget of $35-$36 million, consistently meeting NOI targets, as well as meeting or exceeding regional occupancy and quality benchmarks. Ensured quality and efficient operations in accordance with established quality standards and applicable State and Federal regulations. Show less

Responsible for management oversight of 14 branch offices in a multi-state region. Ensured that all in-home support services provided to seniors and persons with disabilities were delivered in a safe, efficient and effective manner, in accordance with established quality standards and applicable State and Federal regulations.

Master Of Arts (M.A.), Rehabilitation Administration

All coursework completed. Master Thesis completion needed to finish degree.

Bachelor Of Arts (Ba), Psychology

Associate Of Arts And Sciences (Aas)