Implementing complete backup and Disaster Recovery SystemResponsible for integrity of all server data, including AD, exchange email, information, patient information, and the recovery dataResponsible for building and maintaining Microsoft servers, configuring and maintaining all components of current Microsoft Active Directory EnvironmentsImplemented voice recognition dictations system Trained on Open VMS O/S instillation and troubleshootingPlanning and implementing new Radiology SystemPlanned, installed, implemented and maintained laboratory dual reduntant Open VMS Planned, installed, implemented and maintained a Physician billing System Assisted in instillation of Budgeting System Maintained Surgery System on an IBM Server running Unix AIX O/SMaintained Medical Record System on Digital Vax Server running Digital UnixMaintained Radiology System on Digital Micro_Vax Server running Digital UnixTrained on Unix installation and configurationMaintained Novell Netware 4x Server networkMaintained network infrastructureMaintained departmental applicationsMaintained departmental windows for desktopsResponsible for conversion of desktop PC’s from Windows 2000 to Windows XP, Windows 7 and Windows 10Maintained network infrastructurePrinter instillation and maintenance

Installed and maintained telecommunications networks, IBM Channel extending devices related to peripheral devicesInstalled and maintained local area networks and personal computersServices a customer base of 100+ in Central Illinois Received high customer satisfaction and was awarded the Customer Service Excellence Award in (1985)Promoted to Branch Service ManagerResponsible for Peoria and Springfield areas which included supervising field engineers

Installed and maintained business computers and peripheralsServiced customer accounts to ensure complete and total customer satisfaction