Design, develop, and manage efficient cloud-based solutions using Microsoft Azure. Ensure optimal performance, security, and reliability of cloud infrastructure. Work closely with internal teams to understand business requirements and provide solutions. Implement and monitor cloud security measures, ensuring data protection and compliance. Identify opportunities for process enhancements, automation, and cost optimization within the cloud environment. Provide technical guidance and support to stakeholders, promoting effective use of Azure resources. Stay updated with latest industry trends and emerging Cloud features and services. Document all processes, configurations, and specifications related to cloud infrastructure. Use source control, CI/CD tools to build software delivery pipelines, and deploy using IaS tools such as Terraform on the infrastructure. Implement and manage network services and maintain security posture. Monitor the performance of deployed solutions.

RESPONSIBILITIES INCLUDE:• Serve as virtual CIO for multiple high-volume clients. Perform assessments (including cybersecurity and/or compliance audits), develop IT roadmaps and project plans (including efforts and project costs), and implement solutions alone or as a team leader.• Evolve and implement staff competency in Cloud solutions such as Azure Active Directory, Endpoint Manager & Azure Virtual Desktop. Includes scope of work, end-to-end documentation & cost.• Enhance company & client endpoint management solutions to adapt to COVID-19 remote work initiatives. Solution included mobile device management, zero-touch deployment & zero-trust access enhancements.• Participate in cybersecurity committee and serve as escalation point for priority 1 security breaches. Maintain internal company security through enhancements of cloud services, deployment of security services & vulnerability remediation.• Expanded direct report responsibility to include dedicated cloud engineering team.

RESPONSIBILITIES INCLUDE:• Creating comprehensive Cloud Program to support entire TeamLogic IT client base & assist internal staff with solutions & implementations.• Manage expanded offshore team to support Microsoft 365, Azure & AWS services.• Drive cloud technology innovations and help adapt to ongoing platform changes to maintain security and stability.

RESPONSIBILITIES INCLUDE:• Developed standards & end-to-end procedures for company solutions – ensuring more uniform deployment and accessibility to all staff skill levels.• Closely collaborated with engineers and helpdesk members to identify and quickly address problems.• Developed dashboards to monitor client profitability for myself & team. Leverage metrics to maintain client profitability.• Developed internal endpoint deployment strategy and maintained onboarding process.• Managed day-to-day responsibilities of engineering team resources, via tickets, projects & metrics.

RESPONSIBILITIES INCLUDE:• Developed competency in all technology disciplines including systems, networking, cloud & cybersecurity.• Designed, presented & executed projects to enhance client infrastructure stability, reliability, and security.• Demonstrated familiarity with latest hardware, software, and networking technology, as well as industry trends.• Maintained relationships with assigned clients & provided ongoing technical support and guidance while maintaining account profitability.• Mentored new staff on procedure and process.

RESPONSIBILITIES INCLUDE: • Business Systems Analysis: Requirements analysis, interface design, data mapping and functional specification. • Configuration Engineering: Plan and develop software configuration. • Software Implementation: Gathering of client requirements, process consultation and client training. • Software Support: Receive, diagnose, document and resolve client issues all while communicating back to the client in a timely fashion. • Development and Quality Assurance Management involving the breakdown and routing of tasks, test script development and regression testing. • Release Engineering: Prepare, maintain and update client production and test environments. • Staff Management: Manage day-to-day responsibilities of support, development & quality assurance teams