Greg Hum Email & Phone Number

Boston, MA, US

Boston, Massachusetts, US

Boston, Massachusetts, US

In 2013, as Boston was experiencing a bicycling boom, I saw the need for a growing number of bicyclists to meet each other in a fun and casual group setting, and drove the marketing and volunteer management strategies to engage thousands of riders for monthly cycling events. I built the online presence and brand that resulted in a community of over 4,500.

Hailed as a "civic asset" by Boston Globe's Editorial Board, the "Midnight Marathon," a volunteer-run cycling event, traverses the famous Boston Marathon route the night before the running race and attracts up to 3,000 riders annually. I built relationships and negotiated partnerships with local businesses and the Mass. Bay Commuter Rail for a special.

Cambridge, Massachusetts, US

Aternity is the enterprise-class Digital Experience Management Company. Selected as an inaugural Fellow at Questrom School of Business' Digital Business Institute, I brought my background in IT administration and MBA focus in innovation and marketing to discovering customer insights and driving SaaS growth strategy.

Somerville, Massachusetts, US

A leader in the healthcare AI space, GNS was undergoing rapid expansion when I was brought on for my enterprise IT desktop administration experience to build out a scalable IT department from the ground up. I helped implement enterprise Windows & MacOS desktop management, patching, and inventory systems that reduced ticket resolution times by over 50% and.

Boston, MA, US

The Boston University IS&T Desktop Services - Shared Services team owns and administers shared desktop services and applications across a campus of over 50k students, faculty, and staff across 17 schools and colleges. I joined the Shared Services team for my deep understanding of Windows system administration to become the university's liaison and.

Boston, MA, US

Boston University had just launched an ambitious five-year $1billion "Campaign for Boston University" when I brought my background supporting Windows and Mac users remotely to administering IT systems for an office of local and fundraisers around the globe. Here I helped modernize the call-center and streamlined support for staff desktop systems, enabling.

Boston, MA, US

Harvard Business School's on-campus Executive Education programs for senior-level executives offers white-glove technical support for a variety of educational technology and personal devices. Here I not only provided prompt and personal technical support, but also helped digitize staff training manuals and resources and automate repetitive website QA.

Proctorcam (acquired by Pearson VUE in 2015) is a secure online test-proctoring service for distance learning students. As they scaled their online test-proctoring platform and grew their customer-base, I offered my technical support and team management background to manage customer support and scale online proctoring operations and staff to support the.

Boston, MA, US

Desktop support for Boston University's School of Social Work research faculty, staff, and students.

Yonkers, NY, US

An a technical engineering intern for two consecutive summers, I ran performance and usability benchmark testing for desktop computers, laptops, and monitors. I learned standard methods of quality assurance, and my results were published in product ratings tables for the November 2006 and 2007 issues of Consumer Reports Magazine.

Master Of Business Administration - Mba, Dual Concentrations: Entrepreneurship & Innovation, Marketing

B.A., Economics, Philosophy