Greg Hunter Email & Phone Number

Leeds, United Kingdom

Providing a complete booking service to customers who are looking to confirm flights or packages for groups of 10 or more. I liaise with customers via inbound and outbound calls, as well as via email when responding to web enquiries. I look after each enquiry from start to finish, providing a seamless and bespoke service to each of my direct customers and travel agency partners. Establishing good relationships with all customers, internal and external, is key to the success of my role.… Show more Providing a complete booking service to customers who are looking to confirm flights or packages for groups of 10 or more. I liaise with customers via inbound and outbound calls, as well as via email when responding to web enquiries. I look after each enquiry from start to finish, providing a seamless and bespoke service to each of my direct customers and travel agency partners. Establishing good relationships with all customers, internal and external, is key to the success of my role. Since I started working in this newly established role, we began with two members of staff and this has grown to over twenty. This signifies the level of service provided and the revenue generated by sales - hitting targets and various KPIs set on a monthly basis. Show less

Bradford, United Kingdom

My role here was to answer post travel enquiries from customers via written correspondence, in a volume environment. From general enquiries to the more complex complaints received, my role was to investigate each case by liaising with internal customers with a view to resolving any issues brought up by the customer, whilst balancing the cost to the business.

Edinburgh, United Kingdom

I initially started my role here as main cabin crew, but was quickly able to apply for promotion to Purser. I led a team of two to three cabin crew on Avro regional jets, flying our customers from Scotland to London City Airport and to various business hubs throughout Europe. A varied role, my duties included conducting a pre flight safety briefing to ensure the crew were up to date with safety, emergency and first aid procedures and conducting safety and security checks on board the aircraft… Show more I initially started my role here as main cabin crew, but was quickly able to apply for promotion to Purser. I led a team of two to three cabin crew on Avro regional jets, flying our customers from Scotland to London City Airport and to various business hubs throughout Europe. A varied role, my duties included conducting a pre flight safety briefing to ensure the crew were up to date with safety, emergency and first aid procedures and conducting safety and security checks on board the aircraft prior to boarding. Providing first class customer service on the ground and in-flight, whilst ensuring over one hundred customers were served from the bar and given a meal on flights that sometimes lasted under one hour. The ability to be unflappable under pressure was key to my role here, especially if faced with any emergency or first aid situations. Show less

Edinburgh, United Kingdom

I started my role here as Cabin Crew for the founding company of Jet2.com, Channel Express. I operated on a variety of charter flights on 737 aircraft, for various customers from the Home Office, financial institutions to other airlines and tour operators. Each flight had a bespoke in-flight service, dependant on customer requirements, so the ability to adapt was key to my role. Jet2.com then took over as the main part of the business and I operated a variety of flights using the low cost… Show more I started my role here as Cabin Crew for the founding company of Jet2.com, Channel Express. I operated on a variety of charter flights on 737 aircraft, for various customers from the Home Office, financial institutions to other airlines and tour operators. Each flight had a bespoke in-flight service, dependant on customer requirements, so the ability to adapt was key to my role. Jet2.com then took over as the main part of the business and I operated a variety of flights using the low cost model to various European destinations. Providing leading customer service whilst achieving company-set targets through in-flight sales was a major part of my role, whilst maintaining the safety and security of my customers at all times. After two years in this role, I was promoted to Senior Cabin Crew. These extra duties included conducting the pre-flight briefing with three to five cabin crew, to ensure knowledge of safety, emergency and first aid was up to date, as well as being responsible for the customers and crew on our 737 and 757 aircraft. Show less

Edinburgh, United Kingdom

I worked for this ground handling agent as a Passenger Service Agent, representing a variety of low cost, scheduled and charter airlines. Duties included greeting and checking in customers for their flights, providing a friendly service in a timely manner. I also helped with boarding flights, ensuring the customers were on flights for an on time departure. Similarly, when inbound flights had arrived, I met customers at the aircraft and guided them through the terminal building, ensuring the… Show more I worked for this ground handling agent as a Passenger Service Agent, representing a variety of low cost, scheduled and charter airlines. Duties included greeting and checking in customers for their flights, providing a friendly service in a timely manner. I also helped with boarding flights, ensuring the customers were on flights for an on time departure. Similarly, when inbound flights had arrived, I met customers at the aircraft and guided them through the terminal building, ensuring the immigration and baggage reclaim processes ran as smoothly as possible. Show less