Greg Jagger Email & Phone Number

Palm Bay, Florida, Us

Quality Manager for FAR Chemical at the Bound Brook, NJ and Palm Bay, FL.

Us

Responsibilities:I manage and ensure the maintenance of quality systems within eight sites of the North America region. I supervise the regional internal audit program to ensure compliance with set standards/procedures at each site. I facilitate and coordinate with multiple quality teams within North American region. I assist in overseeing various business operations such as beauty & home and food & beverage. I perform audits of each site's certifications, including ISO 9001:2015, BRC Packaging Issue 6, and SQF Packaging 9. I Serve as a lead for the North American documentation team to increase organizational and professional development. I proactively manage entire documentation system involving document and process approvals through SAP.Key Accomplishments:• Led expansion of eight North American sites globally by implementing a new documentation system in close collaboration with a team within Europe.• Performed exceptionally, while executing the new Document Control system (ETQ).• Successfully reduced the number of audit findings to an average of 5 per site.• Recognized for coordinating an internal audit program across eight sites.

Us

Responsibilities:I steered efficient management of the overall quality system, spearheaded key activities of QA staff, and evaluated performance to accomplish QA department set goals and objectives. I integrated key performance indicators to communicate quality measurement within entire company. I executed several integral functions such as writing specifications and creating control instructions as well as quality plans internally and for customers. I assessed and maintained the Certificate of analysis system to achieve complete product accuracy as per customer requirements. I administered control over tracking and maintaining pest control system and lab coat program. I orchestrated an internal non-conformity program, while troubleshooting and identifying problems to detect root causes and executing CAPAs. I established Vendor Surveillance program "Non-Conformance" to ensure accurate reporting for accounting purposes. I analyzed and proactively resolved all quality-related issues through hands-on approach.Key Accomplishments:• Supported in driving continuous improvements by designing and implementing Standard Operating Procedures, work and test instructions, forms, and inspection plans for the ISO System.• Provided training to company staff and contact workers related to quality standards/procedures and analyzed performance to enhance professional development.• Oversaw and established External Documents program in coordination with customers to ensure adherence to set standards and specifications.• Built and expanded a highly motivated member team consisting of two inspectors/shift (6), quality analyst, quality engineer, and quality manager.• Showcased outstanding performance and established entire quality management system for site.• Led development and execution of ISO 9001:2008/2015 systems.• Successfully minimized 70% of customer complaints within two years.

Eatontown, Nj, Us

Mega Pumps LP was purchased by Aptar.

Seattle, Wa, Us