Main Job Tasks and responsibilitiesOperations* Plan and improve processes in support of the department’s goals.* Formulate and implement departmental procedures to maximize profitability.* Monitor adherence to rules, procedures.* Coordinate, manage and monitor the work of various departments involved with the operation, warehousing,pricing and distribution of products.* Monitor performance and improvements.* Ensure quality goods and service is delivered to customers.* Manage quality and quantity of employee productivity.* Provide support where necessary.Financial* Review financial statements and data. Utilize financial data to improve profitability.* Control operational budgets.* Plan effective strategies for the financial wellbeing of the department.* Control expenses.Human Resources* Plan the use of human resources.* Organize recruitment and placement of required staff.* Establish departmental structures.* Delegate tasks and accountabilities.* Formulate, implement and insure adherence of work schedules.* Supervise staff. Monitor and evaluate performance.* Chairman of Disciplinary enquiries.Sales* Manage customer support.* Plan and support sales team and all sales activities.* Insuring trucks are profitable.* Develop sales strategies to achieve sales targets.* Set sales targets for routes.* Investigate lost sales and customer accounts.* Track, analyse and improve sales figures.* Generate sales reports for monthly management meetings.* Custodian of various pricelist for wholesale.* Attend trade meetings.