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Optus is a leading Australian telecommunications service provider offering a broad range of communications services including mobile, national and long distance services, business network services, internet and satellite services and subscription telephone.As the General Manager of IT Operations and Infrastructure Greg had responsibility for service assurance and operations of over 240 production applications. Leading a team of approximately 320 employees this position had direct responsibility for the management of significant operating budgets and delivering large scale capital programmes.

The CGI group is North America’s fourth largest information technology service provider. CGI provides the full range of IT services including outsourcing, systems integration consulting and business process re-engineering. As at the time of Greg's employment the company has approximately 13,000 employees located in 70 offices around the world.During Greg's tenure he was involved in a number of key consulting and outsourcing engagements, including:Pechiney Packaging - Outsourcing Service Delivery ManagerMedis Health and Pharmaceutical Services - Consulting mandate to deliver strategic IT planEssentus International - Outsourcing Service Delivery ManagerTranscontinental - e-Commerce Project Manager