Cloud9 is a software company that provides communications services to enterprises in highly regulated markets. The Cloud9 platform is built around AWS cloud services and advanced WebRTC technologies and delivered to customers via a simple SaaS business model. A consortium of financial institutions funds the Company.After serving as President of the company, I became an advisor to continue to share my SaaS, operational and management expertise to provide strategic guidance.

I joined the founders of Cloud9 to launch the business after its successful early stage technology trials. My expertise helped the company develop a cloud-based business model designed for the high end of the B2B enterprise. This encompassed:• Business structure design• Company positioning• Financial model development• Commercial business launch• Service and support development• Global community creationKey Accomplishments:• Secured a $30M A round of… Show more I joined the founders of Cloud9 to launch the business after its successful early stage technology trials. My expertise helped the company develop a cloud-based business model designed for the high end of the B2B enterprise. This encompassed:• Business structure design• Company positioning• Financial model development• Commercial business launch• Service and support development• Global community creationKey Accomplishments:• Secured a $30M A round of funding from a consortium of financial institutions including JP Morgan, Barclays, Point72 and ICAP.• Expanded the customer base from early stage trials to service delivery in 36 countries with > 30% quarter over quarter revenue growth.• Established a global footprint in United States, Europe and Asia. • Recruited key hires including heads of sales, marketing, operations and human resources. Show less

Fathom is a technology company that provides a suite of customer engagement and cloud services for municipal water utilities. Fathom’s big data platform collects, stores and analyzes water usage in real time to enable water utilities to improve operating efficiency and decrease the cost to serve, while creating a modern experience for their customers.I joined the board to provide the company with SaaS and operating expertise. I've learned that being one step away from the day-to-day… Show more Fathom is a technology company that provides a suite of customer engagement and cloud services for municipal water utilities. Fathom’s big data platform collects, stores and analyzes water usage in real time to enable water utilities to improve operating efficiency and decrease the cost to serve, while creating a modern experience for their customers.I joined the board to provide the company with SaaS and operating expertise. I've learned that being one step away from the day-to-day operations gives me a chance to provide unbiased insight and observations that can contribute to business success.I also enjoy having the opportunity to learn a new industry and how technology can be applied within it. Show less

HookLogic was a Bain Capital Ventures backed ad-tech startup building a SaaS platform to deliver paid search solutions for ecommerce sites. Their platform uses a CPC model to let brands promote products to online shoppers while simultaneously allowing retailers to monetize their web sites. Criteo acquired HookLogic in 2016.The CEO recruited me to build out the marketing department in support of multiple corporate efforts:• Launch of the Retail Search Exchange• Demand… Show more HookLogic was a Bain Capital Ventures backed ad-tech startup building a SaaS platform to deliver paid search solutions for ecommerce sites. Their platform uses a CPC model to let brands promote products to online shoppers while simultaneously allowing retailers to monetize their web sites. Criteo acquired HookLogic in 2016.The CEO recruited me to build out the marketing department in support of multiple corporate efforts:• Launch of the Retail Search Exchange• Demand generation• Lead creation• Business segment scalingI leveraged my knowledge of online marketing, direct marketing and social media best practices to create programs that sourced opportunities for our travel, auto and retail business segments. I managed the build out of our sales and marketing automation infrastructure and standardized performance metrics to manage and track opportunities, conversion rates and overall program performance.I also improved our industry awareness and expanded our customer base by leveraging affiliates, partners, brands and retailer relationships. Show less

Funded by Redpoint Ventures and Bain Capital Ventures, The Receivables Exchange was a technology startup that created an online marketplace for the sale of accounts receivables. Through the TRE platform, small and mid-sized businesses, as well as large corporations, can sell their receivables to qualified institutional investors in an online, competitive auction environment.The Board of Directors and CEO recruited me to manage our SMB business segment and have direct management of… Show more Funded by Redpoint Ventures and Bain Capital Ventures, The Receivables Exchange was a technology startup that created an online marketplace for the sale of accounts receivables. Through the TRE platform, small and mid-sized businesses, as well as large corporations, can sell their receivables to qualified institutional investors in an online, competitive auction environment.The Board of Directors and CEO recruited me to manage our SMB business segment and have direct management of Marketing and Sales. My objectives were to:• Scale our SMB business to drive growth.• Create a suite of online, direct marketing and social media programs for lead sourcing.• Establish an inside sales function.• Develop transparency.I re-positioned the business to align with the commercial finance and factoring space and analyzed the market to identify target industries and business profiles for customer acquisition. We aligned the sales and marketing teams to generate and convert leads to customers, with a focus on conversion ratios, contributed value and cost of acquisition. Our data driven approach provided the transparency that management and the board needed to make wise business decisions. When the company was going through a leadership transition, the Board selected me to head the Operating Committee that managed the company.Other Key Accomplishments:• Increased the number of monthly new customer acquisitions 8x.• Doubled online auction volume over 12 months. Show less

IntraLinks was one of the first SaaS companies and pioneered the use of cloud services for securely managing content, exchanging business information and collaborating within and between organizations. I was recruited to the Company as their Chief Marketing Officer and chartered with repositioning the Company’s unique SaaS offering for the broader enterprise market. We built out a strong marketing and product marketing function that identified new opportunities for the IntraLinks… Show more IntraLinks was one of the first SaaS companies and pioneered the use of cloud services for securely managing content, exchanging business information and collaborating within and between organizations. I was recruited to the Company as their Chief Marketing Officer and chartered with repositioning the Company’s unique SaaS offering for the broader enterprise market. We built out a strong marketing and product marketing function that identified new opportunities for the IntraLinks platform in other vertical markets, including the Life Sciences industry. These new markets became the foundation of IntraLinks Enterprise division, which ultimately became the largest segment of the company with 50% year over year growth. That success allowed us to address a much larger market opportunity and ultimately led to a public listing for IntraLinks on the NYSE. Show less

Violin Memory was a technology start up that pioneered the use of flash memory to create high performance storage systems. I joined the Company to lead Sales and Marketing and ultimately ended up leading the business though a restructuring to focus on the enterprise storage market.

IPC Command Systems provided communications and compliance systems to customers in the public safety, transportation, and utilities markets. I was asked by the CEO to establish a new division chartered with selling the company’s products into new vertical markets. We successfully acquired several businesses in the land mobile radio, computer aided dispatch, records management and public safety sectors to build out the product portfolio.The division was successfully sold to… Show more IPC Command Systems provided communications and compliance systems to customers in the public safety, transportation, and utilities markets. I was asked by the CEO to establish a new division chartered with selling the company’s products into new vertical markets. We successfully acquired several businesses in the land mobile radio, computer aided dispatch, records management and public safety sectors to build out the product portfolio.The division was successfully sold to Intrado in 2008.I was also a member of executive team that sold IPC to Silver Lake Partners in 2006 in a leveraged buyout. Show less

IPC Systems provides communications and compliance solutions to customers with mission critical needs. The company’s primary customers are in the financial markets.I was the Principal executive officer leading the day to day operations of the business after leading the spin out of IPC from Global Crossing and its sale to Goldman Sachs private equity group. We drove growth organically and through acquisition leading to successful expansion into international markets. We also… Show more IPC Systems provides communications and compliance solutions to customers with mission critical needs. The company’s primary customers are in the financial markets.I was the Principal executive officer leading the day to day operations of the business after leading the spin out of IPC from Global Crossing and its sale to Goldman Sachs private equity group. We drove growth organically and through acquisition leading to successful expansion into international markets. We also diversified the business by acquiring IPC Network Services through the acquisition of Tullet and Tokyo network subsidiary. Show less

Global Crossing was a global telecommunications and network services company focused on multinational businesses that acquired our companies, IPC and IXnet, in May of 2000 to form Global Crossing Financial Markets, a financial markets business unit.I was part of the management team charted with integrating the acquired businesses into the broader company and managing that global entity on a day to day basis. The new business unit had revenues of more than $500m and did business with… Show more Global Crossing was a global telecommunications and network services company focused on multinational businesses that acquired our companies, IPC and IXnet, in May of 2000 to form Global Crossing Financial Markets, a financial markets business unit.I was part of the management team charted with integrating the acquired businesses into the broader company and managing that global entity on a day to day basis. The new business unit had revenues of more than $500m and did business with financial institutions around the world. Show less