Greg Kirk Email & Phone Number

Chicago, Il, Us

Multi-faceted role focused on driving Digital Experiences for one of our fastest growing segments, and leading the global Data & Analytics practice for Motorola Solutions. Our team creates solutions focused on simple self-service and advanced intelligence. We strive for quick delivery and excellence in our operations so we can drive revenue generation for our business, and world-class experiences for our partners and customers. As an IT team, we work together with our business partners to develop and enable technology that drives our Sales motion, Order processing, post-sale Support, and advanced Decision making. We run a Salesforce stack for eCommerce, CPQ, Subscriptions Management, and Technical Support. We are big believers in democratizing data and educating our workforce on Tableau. We deliver solutions that are modern, agnostic, secure, frictionless, and provide meaningful insights.I am committed to being connected to the potential of my team and the greatness of others.

Chicago, Il, Us

Leading a global IT team to drive strategic initiatives for our fast-growing Video Security & Access Control business. Maintaining strong business relationships to develop and enable technology to drive eCommerce, CRM, ERP and Customer Experiences forward. Guiding a team of more than 50 global professionals to transform IT and Digital Operations alongside our business partners. Embody the spirit of innovation to ensure we deliver solutions that are modern, agnostic, secure, frictionless, and provide meaningful insights.Primary focuses are on growing recurring revenue models, creating market leading customer experiences, driving operational excellence, onboarding acquisitions and optimizing our workforce. Serving member of our Senior IT Leadership team as well as our Senior VS&A Leadership team. Committed to being connected to the potential of my team and greatness of others.

Chicago, Il, Us

Leadership role with a blend of technologies that include Software Engineering & DevOps, Hardware Design, New Product Introduction, Product Lifecycle Management, AI/ML/NLP Development, Global Networks & Telecom and served as a Business Relationship Management (BRM) to our Products Org. Guiding a team of more than 50 global professionals to enable our business partners with a spirit of innovation to ensure we deliver solutions that are modern, agnostic, secure, frictionless, provide meaningful insights, and are built to professional grade. Manage ~$35M annually while supporting 18,000 employees around the world.

Chicago, Il, Us

Emphasis on Business Relationship Management to synchronize goals and values with key business partners. Global team of ~25 Business Analysts and Systems Engineers running modern Agile development tool-chain. Tools optimized for on-premise and multi-cloud systems, geared toward common CI/CD pipelines. Drive $12M budget and support 4000+ Engineers developing Products for Motorola Solutions’ customers.Established meaningful partnerships across the Product Org Leadership to help improve the speed and efficiency of building new products and bringing them to marketEnabled a means to deliver software builds in a modern fashion leveraging Artifactory and new CI/CD processe in order to increase software release frequency, reduce defects and retire legacy toolsCo-authored a roadmap to increasing our source code and data protection practices and evangelized throughout an engineering community of 4000+ employeesFostered the development of a cloud-based ecosystem for the Hardware design team in order to increase the number of hardware simulations and reduce wasted design effort and costRestructured Engineering Enablement teams to optimize delivery and established new roles to deliver new capabilities and reduced total run rate by 7% in 1 year

Chicago, Il, Us

Leader of MSI’s internal Network, Telecom, and Core Infrastructure Services. This global team covers more than 100 offices, 20k network endpoints, 12k phone subscribers, 20k GMail Boxes. Team’s mission is to deliver high-value services enabling a Wireless-First, Cloud-First, and Internet-First strategy while allowing mobility and location transparency for the workforce.Achieved major cost optimization through strategic programs to in-source and innovate. Developed and executed a 2 year in-sourcing program to selectively bring back key roles. This was executed ahead of schedule, expediting ROI and innovation initiatives. Guided 100% cloud-enabled VoIP transition to Dialpad, eliminating legacy expenses by nearly half. Authored next-generation WAN strategy to co-locate backbone with major cloud providers (Amazon, Microsoft, etc) to increase bandwidth exponentially, improve latency, and reduce cost. Developed business cases to modernize and virtualize key technologies.

Schaumburg, Il, Us

Lead teams focused on Active Directory, Exchange, Unified Communications, Data Networking, Voice Systems, and Contact Center applications.Reduced team's budget by 20% by optimizing vendor mix, rationalizing technology, and cultivating strategic alliances. Executed private-cloud strategy to consolidate 7 disparate data centers / compute sites to single Production and Disaster Recovery centers.Standardized campus (branch) technology to leverage a best of breed infrastructure strategy, reduce costs, minimize footprint.Collaborated with business owners to position telecom and contact center solutions as a strategic ecosystem. Interfaced directly with Admissions (Sales), Marketing, Operations, and Application Development teams. This led to staff optimization, reduced student abandon call rates, improved student satisfaction.Led transition to unify telephony platform for 5k users handling 6M calls/month. This led to monthly maintenance reductions of 10% per year and enabled small task automation to reduce ticket volume by 40% annually. Technology focus on Cisco, Microsoft, Avaya, Palo Alto, F5, Riverbed, and other applications for business communications. Strong budget, relationship, people, systems, and vendor management skills.Contact Center Technologies: Predictive Dialer, IVR, Workforce Mgmt, Display Boards, Call Recording, Computer-Telephony Integration (CTI)

Schaumburg, Il, Us

Schaumburg, Il, Us

Schaumburg, Il, Us

West Hartford, Us

Bachelor’S Degree, Business Information Technology

Mba, Business