Greg Krajewski Email & Phone Number

Management professional with 38 years experience in the automobile industry from which I advanced from technician through parts and service director during that period. 33 years in management. I have been very successful in creating processes that raise customer satisfaction levels with excellent results. I also establish programs to increase sales, improve productivity, reduce costs and enhance customer relations. I have also had great success in keeping the dealerships financial analysis and the trending analysis report extremely respectable. I previously assisted in the dealerships receiving of the coveted "Presidents Award" and "Blue Oval Certification Award" (based on CSI and company retail growth). I strongly believe in service technician training, marketing your product and specialties and great CSI scores and “positive” employee moral to being the key ingredients and financial backbone to a successful service department’s status, reputation and the main route to achieving loyal customer retention to ensure building a strong base now and for future retail sales.Specialties: Marketing and Business Management

Listed skills include Customer Satisfaction, Customer Retention, Operations Management, Automotive Aftermarket, and 17 others.