Responsible for the creation of strategy covering both new business growth and client retention in the fast paced and competitive audio post production marketplace. Focused on deal making and solutions for theatrical and nearfield mix creation, re- recording and QC for movie, episodic, and marketing post production in all Theatrical, TV and Streaming formats.

My role is to identify and develop new opportunities both for expanding the client base and increasing scope for supply chain options. It includes analysis of market pricing in the streaming TV and FAST digital ecosystem and implementation of best practice workflows for scalable growth. I am an advocate for Giant Interactive on industry forums and promote our services on social media and in client presentations. I present and negotiate pricing and services with both clients and vendor partners in the digital delivery and home entertainment sectors. I also work closely with Giant Pictures, an exciting part of the group that handles aggregation and distribution services for many independent clients, including the supply of FAST channel creation services.

Responsible for the Account Management and Operations teams at Iyuno Media Group, Los Angeles (f/k/a BTI Studios), consisting of 7 direct reports and 29 team members. Run the flagship facility for localization in dubbing, subtitles and access services including a full service recording studio and media services. Part of an international media group that services all aspects of content localization for the entertainment industry.

Promoted to global account lead for Paramount/Viacom in 2018 , with full P&L responsibility. Lead 3 direct reports and 29 team members in Burbank, Ohio, London, Sydney, and Bangalore. Following consolidation of 3 business units, now oversee operations of a business unit encompassing Digital Delivery; Localization; Compression, Encryption, and Authoring (CEA); and Digital Cinema.▶ Drove efficiency by cross-training team members across business lines and leveraging increased software automation.▶ Formed a cohesive team from roles that were previously siloed. ▶ Manage relationship with Paramount at a senior executive level.

I lead the team primarily responsible for project management of dubbing requirements for our client in theatrical, home entertainment and broadcast markets. Facilitated effective communication with dubbing studios in order to maintain solid relationships with them. Ensured that each team member is supported in their ability to deliver said clients projects on time and to highest standards. Implemented and executed personal development plans for each team member. Encouraged proactive communication with the client, especially during high profile projects where turnaround time is limited. Reinforced the application of security measures on each and every project. Evaluated workflows and recommend or implement improvements where viable. Forecast project workload and budgets for the account whilst maintaining a low order to realization ratio.

Working with all major studios and independent film makers to research, identify and contact owners of film assets, confirm access and rights to them and relocate those assets to their owners or archiving as appropriate. A great project and a part of preserving American Motion Picture history.

Lead management team for Walt Disney Studios account, covering Walt Disney Studios Post-Production Services, Walt Disney Studios National Print Control, Disney Pixar Animation, Walt Disney Animation Studios, Disney Toon Studios, Walt Disney Home Entertainment, Walt Disney Motion Pictures International, Disney Digital Screen Services and ABC Television Studios.Main contact for Warner Brothers and Weinstein Company accounts. Create and implement new and revised working practices to achieve client satisfaction, and explore and maximize potential revenue stream in areas where companies had not previously partnered, sought parts of studio work flow where Deluxe could integrate and enhance to the benefit of both parties.Oversee information retrieval and analysis for work flow, logistics, QC procedures and administrative procedures. Introduced online protocols covering orders and invoicing, which were complementary to both parties. Work with aforementioned studios to fulfill complete work flow, from principal photography through post-production to final distribution.

My role was primarily to attract new business to the facility by means of process improvement in order to direct local team in transition from low-capacity, mainly local product, front-end facility to high-speed, high-capacity international facility, using enhanced working practices and state-of-the-art equipment. This instilled confidence in the abilities of the local team with Sony, Disney, Universal, Paramount and Fox resulting in additional orders for the facility. It contributed to improved communication and problem-solving between the local and London teams resulting in greater efficiency across the group.

I was primarily responsible for client service and account management operations for all Hollywood Studios. I oversaw information gathering of forthcoming production needs of said clients, making resources available at appropriate times to ensure meeting of delivery schedules. Designed and implemented comprehensive work tracking and predictive order system to accurately locate product at any point in life cycle within facility and to give accurate visibility of current and future work status. This system was adopted as standard across organization as it also provided historical data for use in product analysis and to cross-refer with financial reports. Directed all studio workloads within Europe and when necessary affiliate laboratories.Coordinated additional workload with North America and affiliated worldwide facilities.Worked with major studios in planning work flow throughout Europe and overseas. Liaised with Hollywood on upcoming shows. Assisted in development and implementation of improved anti-piracy forensic system.Completed proactive planning, which led to notable improvement in morale in all departments.Retained existing clients and won new business by implementing high-quality customer service.

Provided quotations to front end and independent release clients. Negotiated and secured orders. Held responsibility for providing laboratory, video and audio divisions to clients’ specifications and allocated contact person dependent on existing contact and client relationship or workload suitability for new client. Negotiated non-laboratory services with suppliers to meet client requirements.