Greg Little Email & Phone Number

Kanata, Ontario, CA

Munich, Bavaria, DE

Dallas, Texas, US

New York, NY, US

Monroe, LA, US

Responsible for reviewing requirements, discovery, and proposal preparation support to customers for CenturyLink’s Next Generation 9-1-1 Solutions including Core Services ESInet, and PSAP equipment.

Monroe, Louisiana, US

We are a global company of over 40,000 professionals, dedicated to empowering businesses to produce amazing things. Driven by the challenges and opportunities of the 4th Industrial Revolution, we’re helping to change how people interact and how companies acquire, analyze and act on data with flexible, intelligent, secure and collaborative solutions built.

95877 Bezons, FR

• Designed client required solutions for converged IP communication fromUnify and partner product portfolios. Researched and price solutions withbudget reports throughout the project duration. Performed discoveryanalysis.
• Grew the Sales Pipeline by $6M in sales.
• Led architecture response for a 5-year, $198M NextGen 911Solutions state contract.
• Successfully compressed the customers schedule and migrated allusers and sites within the timeline.
• Designed new processes and automation, integrating tools andsimplifying user interactions.
• Spearheaded plan to grow system upgrade program increasingorder by $500K in one year.

95877 Bezons, FR

Munich, Bavaria, DE

Armonk, New York, NY, US

Architect and Manage deployments of Cisco VoIP solutions including UCM, IP Contact Center, and gateways. A Critical contributor responsible for presentations and proposals in collaboration with the sales team winning large contracts for the Unified Communications products and services. Provided pre-sales deployment timelines, roadmaps and estimates to.

San Jose, CA, US

• Led pre-sales scope and discovery for Cisco Unified Communications andContact Center installations, upgrades and add-ons. Managed customerrequirements discovery sessions and developed Statements of Work andDesigns for.
• Presented design tools to pre-sales engineers worldwide.
• Customized collateral and training materials increased partnersales.

• Managed day to day operation of Tier II and Tier III support organization and wrote annual reviews for the teams determining salary merit increases and lump sum discretionary award pay based on Customer Satisfaction.
• Create budgets for a call center team of 200 people ($11 million).
• Provide Product Managers Technical Support processes and definitions, review and update marketing of service programs, and work with OEM vendors.
• Project Manage new telecommunication offers and updates from Bell Laboratories developers. providing detailed plans for service offerings allowing executive commitment gates to be passed.
• Develop training requirements, long term support plans, and cost budgets for the support organization.

Ms, Computer Management

Bs, Computer And Management Science

Education record