Greg Macdonald Email & Phone Number

Halifax, Nova Scotia, Canada

Dartmouth, Ns

Dartmouth, Nova Scotia, Canada

Building partnerships with customers while providing their electronic manufacturing / assembly requirements.

Nova Scotia, Canada

Supporting electronic OEMs (original equipment manufacturers) and CMs (contract manufacturers) throughout Nova Scotia with solutions for their engineering design, part selection, finance, supply chain, and sourcing needs.

Work with a specific portfolio of accounts to decrease their costs, increase productivity, and solve any supply chain issues while increasing Arrow’s position in market share. • Account development - increase market share with accounts by targeting specific technologies purchased.• Develop integrated supply chain solutions - inventory control for customers by bonding stock and scheduling orders to coincide with their production cycles.• Maintain supplier relations - working with manufacturers we represent to better our stock position, lead times, samples, and costs while building influential relations. • Design support - by offering samples, data sheets, personal product knowledge, manufacturer and engineering contacts, and further technical support via websites; worked with customers from conception to working prototype.• Team Lead (managerial support) - oversee co-workers on the Account Management team. Assist others with system negotiating, Arrow policies and procedures, and business decisions as they pertain to price, market conditions, and product solutions.• Project Management – organizing duties to be accomplished on a daily/weekly/monthly/quarterly basis.

Supporting co-workers and customers throughout Eastern North America with available service offerings from Arrow Electronics and it's subsidiaries.Subject matter expert and coordinator for the service offering of Arrow Electronics core business and the value added services offered through Arrow’s affiliates.• Sales drive - working daily with sales teams and all levels of management to ensure education on Arrow’s service capabilities and aid in closing business.• Project management - continuous improvement of processes for services rendered through reflection of work flow process and brainstorming.• Presentation skills - using Microsoft PowerPoint, MS Word, and MS Excel to create and present to all levels of the Arrow organization and our customers.• Budget creation - set targets for new initiatives and/or for on-going projects• Training / Mentoring – educating the sales teams and being a process resource

Account Manager 3 Arrow ElectronicsAugust 2008 - Present Chain Lake Drive, Halifax, NS

Help people purchase new vehicles. Offer customers product information and explain possible means or avenues for financing their car. · Skillful Communication Ability ­ offering solutions based on specific needs relayed by the customer. · Excellent customer service etiquette ­ trying to exceed the customer's expectations in words and actions. Exceptional service can distinguish you from your competitors. · Time Management ­ scheduling appointments with clients for pre or post purchase meetings while allowing time for company functions · Sales Excellence ­ making the transition from buyer to owner smooth, comfortable, and enjoyable; then following up to ensure total customer satisfaction in the hope of creating repeat purchases and referrals.