Greg Mann Email & Phone Number

United Kingdom

• Co-ordinate shipments worldwide• Categorise all imports from outside EU to comply with Customs Regulations• Check and challenge all freight and duty invoices • Analyse monthly freight costs and trends to report to higher management• Present monthly savings tracker and potential savings to higher management• Provide support to all internal departments; sales, projects, customer support, manufacturing, finance and trade compliance• Analyse working processes and implement any improvements or more efficient methods

• Check all Original Bills of Ladings for correct endorsements• Nominate containers to badge codes for collections• Generate PINs for release of goods to Freight Forwarders• Communicate with customers and Freight Forwarders to provide cargo status’• Handle queries and complaints to resolve issues and rebuild relationships with customers

• Assemble promotional material for bars around the country• Stock take to ensure correct levels maintained for future promotions• Co-ordinate delivery of promotional items to all locations

• Managed 300 arrears accounts with a net balance of £1,000,000.00• Self-manage accounts to ensure regular payments made on weekly and monthly basis• Adhere to FSA compliancy

• Manage complaints and resolve to satisfactory level for both customer and business• Complex problem solving and high level investigations• Liaise direct with the energy regulator, energywatch• Offer phone support to customers

Education record

Education record