Greg Mccall

Greg Mccall Email and Phone Number

Customer Success Manager at Certinia @ Certinia
Greg Mccall's Location
Martinez, California, United States, United States
Greg Mccall's Contact Details

Greg Mccall work email

Greg Mccall personal email

n/a

Greg Mccall phone numbers

About Greg Mccall

SaaS Customer Engagement professional with over 15 years experience building brand loyalty through customer satisfaction. Recognized for smart, efficient troubleshooting, quick synthesis of complex information, and deft handling of difficult customer situations. Able to communicate effectively with programmers, customers, or top executives at varying levels of technical expertise. I believe in a service ethic of kindness and competence. Whether it's a colleague or a customer who's coming to you for help, they are looking for competence first and foremost, since they want their problem solved. If you show genuine kindness and empathy while resolving their issue, this colors the interaction in a very positive way and encourages repeat business. Competence over time develops into true expertise. Kindness and empathy over time develop deep connections and fierce customer loyalty.

Greg Mccall's Current Company Details
Certinia

Certinia

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Customer Success Manager at Certinia
Greg Mccall Work Experience Details
  • Certinia
    Customer Success Manager
    Certinia May 2023 - Present
    Austin, Texas, Us
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  • Financialforce
    Customer Success Manager
    Financialforce Jan 2015 - May 2023
    San Jose, California, Us
    View
  • Prohorizons
    Database Administrator
    Prohorizons Aug 2014 - Jan 2015
    San Mateo, Ca, Us
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  • Innovative Interfaces
    Senior Manager, Customer Support
    Innovative Interfaces 2007 - Dec 2013
    Emeryville, California, Us
    View
  • Innovative Interfaces
    Manager, Customer Services Dept.
    Innovative Interfaces 2000 - 2007
    Emeryville, California, Us
    View
  • Innovative Interfaces
    Systems Librarian
    Innovative Interfaces 1999 - 2000
    Emeryville, California, Us
    View

Greg Mccall Skills

Troubleshooting Technical Support Unix Databases Saas Enterprise Software Management Software Implementation Linux Customer Support Cloud Computing Software Documentation Software Project Management Project Management Salesforce.com Hiring Double Bass Gainsight Enterprise Resource Planning

Greg Mccall Education Details

  • University Of Chicago
    University Of Chicago
    History And Theory Of Music
  • University Of California, Davis
    University Of California, Davis
    Music

Frequently Asked Questions about Greg Mccall

What company does Greg Mccall work for?

Greg Mccall works for Certinia

What is Greg Mccall's role at the current company?

Greg Mccall's current role is Customer Success Manager at Certinia.

What is Greg Mccall's email address?

Greg Mccall's email address is gm****@****rce.com

What is Greg Mccall's direct phone number?

Greg Mccall's direct phone number is (866) 743*****

What schools did Greg Mccall attend?

Greg Mccall attended University Of Chicago, University Of California, Davis.

What skills is Greg Mccall known for?

Greg Mccall has skills like Troubleshooting, Technical Support, Unix, Databases, Saas, Enterprise Software, Management, Software Implementation, Linux, Customer Support, Cloud Computing, Software Documentation.

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