Greg Mcfarlane
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Greg Mcfarlane Email & Phone Number

Customer Care Team Lead at Navan
Location: Greater Sydney Area, Australia 6 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Role
Customer Care Team Lead
Location
Greater Sydney Area, Australia

Who is Greg Mcfarlane? Overview

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Quick answer

Greg Mcfarlane is listed as Customer Care Team Lead at Navan, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Greg Mcfarlane.

Greg Mcfarlane previously worked as Senior Travel Consultant at Tripactions and Premium Travel Agent at American Express. Greg Mcfarlane holds Bachelor'S Degree, Cyber Security from Deakin University.

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Email format at Navan

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Navan

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Profile bio

About Greg Mcfarlane

I am currently completing a Degree in Cyber Security and Behaviour while working full time in the Travel Industry.My career has changed a number of times from Hospitality management to Traditional Chinese Medicine to Travel. But one thing that they have all shared is a strong customer service base. I excel in working with people and getting the best out of the people around me.Whether it is handling a busy bar, working in hospitals in China or earning my blackbelt in NinJutsu I approach every task with dedication and professionalism.

Listed skills include Customer Service, Travel Management, Business Travel, Leisure Travel, and 19 others.

Current workplace

Greg Mcfarlane's current company

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Navan
Navan
Customer Care Team Lead
AeroLeads page
6 roles

Greg Mcfarlane work experience

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Customer Care Team Lead

Current

Sydney, New South Wales, Australia

May 2022 - Present

Senior Travel Consultant

Sydney, Australia

We believe being there in person is powerful. Fast becoming the default for corporate travel, TripActions is the modern business travel platform that combines the latest AI-driven personalisation with unrivalled inventory choice and global 24x7 365 live human support to delight employees, finance leaders and travel managers alike—all while empowering organisations to seize travel as a strategic lever for growth.Delivered within a powerful, easy-to-use mobile-first interface, TripActions… Show more We believe being there in person is powerful. Fast becoming the default for corporate travel, TripActions is the modern business travel platform that combines the latest AI-driven personalisation with unrivalled inventory choice and global 24x7 365 live human support to delight employees, finance leaders and travel managers alike—all while empowering organisations to seize travel as a strategic lever for growth.Delivered within a powerful, easy-to-use mobile-first interface, TripActions helps 2,000+ customers reduce average booking time from 60 minutes down to six while achieving an unprecedented 90% traveller adoption, 93% traveller satisfaction and up to 34% savings on lodging alone. www.tripactions.com Show less

Sep 2019 - Jun 2022

Reservations Agent

Insight Vacations

Sydney, Australia

WorkHistoryINSIGHT VACATIONS | RESERVATIONS SALES AGENT | JANUARY 2017 – PRESENT• Liase with Travel Agents to book Luxury Guided Holidays• Be an expert in the product• Work within a small team to reach KPI’s and sales targets• Be clear and concise in communication over the phone and through email in an inbound call centre• Handle revenue retention

Jan 2017 - Jul 2018

Travel Consultant

Bondi Beach, New South Wales, Australia

Travel consultant is primarily a sales role. While the focus is on being an “airfare expert” the goal is to then sell customers on accommodation, tours, activities and insurance all in a fast paced environment. This means not only needing to have great product knowledge but also being able to work efficiently to meet strict deadlines without compromising on customer satisfaction or attention to detail.Responsibilities Include:• Liaising with travel wholesalers and customers in person as… Show more Travel consultant is primarily a sales role. While the focus is on being an “airfare expert” the goal is to then sell customers on accommodation, tours, activities and insurance all in a fast paced environment. This means not only needing to have great product knowledge but also being able to work efficiently to meet strict deadlines without compromising on customer satisfaction or attention to detail.Responsibilities Include:• Liaising with travel wholesalers and customers in person as well as via email and telephone• Meeting sales targets as well as strict customer and vendor deadlines• Comprehensive knowledge and keeping up to date with the most recent changes in the industry• Maintain accurate record of incoming and outgoing payments• Balancing bank statements for the store Show less

Sep 2014 - Dec 2016

Manager

Laugh Garage Comedy Club

As the manager of a comedy club it was my job to oversee the day to day running of the bar and comedy show. This provided the opportunity for skill diversification and an increase level responsibility.Responsibilities Included:• Hiring and coordinating acts to perform in the club and keeping them on schedule• Advertising and sales• Training, rostering and general management of staff• Keeping high staff morale to allow an atmosphere conducive to comedy• Trouble shoot any… Show more As the manager of a comedy club it was my job to oversee the day to day running of the bar and comedy show. This provided the opportunity for skill diversification and an increase level responsibility.Responsibilities Included:• Hiring and coordinating acts to perform in the club and keeping them on schedule• Advertising and sales• Training, rostering and general management of staff• Keeping high staff morale to allow an atmosphere conducive to comedy• Trouble shoot any issues arising • Handling customer reservations and inquiries• Administration and bookkeeping Show less

Feb 2009 - Sep 2014
3 education records

Greg Mcfarlane education

FAQ

Frequently asked questions about Greg Mcfarlane

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What company does Greg Mcfarlane work for?

Greg Mcfarlane works for Navan.

What is Greg Mcfarlane's role at Navan?

Greg Mcfarlane is listed as Customer Care Team Lead at Navan.

Where is Greg Mcfarlane based?

Greg Mcfarlane is based in Greater Sydney Area, Australia while working with Navan.

What companies has Greg Mcfarlane worked for?

Greg Mcfarlane has worked for Navan, Tripactions, American Express, Insight Vacations, and Flight Centre Travel Group.

How can I contact Greg Mcfarlane?

You can use AeroLeads to view verified contact signals for Greg Mcfarlane at Navan, including work email, phone, and LinkedIn data when available.

What schools did Greg Mcfarlane attend?

Greg Mcfarlane holds Bachelor'S Degree, Cyber Security from Deakin University.

What skills is Greg Mcfarlane known for?

Greg Mcfarlane is listed with skills including Customer Service, Travel Management, Business Travel, Leisure Travel, Sales, Management, Sabre, and Galileo.

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