Greg Moon Email & Phone Number

Los Angeles, CA, US

Long Beach, CA

I am teaching two or three courses each semester as a professor at Cal State Long Beach in the School of Hospitality. My courses I teach currently include Hospitality Systems and Advanced Hotel Management. Most are 300-400 level night classes meant to serve those folks who already work for a living, most in the hospitality industry. Teaching has been a.

Millennium Biltmore Hotel Los Angeles

When I moved to the Sheraton Downtown LA from the Queen Mary, I felt I was moving back home. Now, having moved to the Millennium Biltmore Los Angeles, I feel I moved back to my family. So many of my coworkers from (sales managers to housekeepers) have been close friends for 12 years. The Biltmore itself is family, as the size and atmosphere of history.

Greater Los Angeles Area

Felt sad to leave my friends at the Sheraton after only 1 3/4 years, but when my position opened up at the historic Biltmore in downtown LA, I felt compelled to join my good friends from the Wilshire Grand Hotel, many of whom I worked with for almost 12 years. I learned a lot while back in the Starwood fold, and cherished my experiences with the GM and.

Long Beach, CA

Had a very exciting 7 months working at the Queen Mary. during that time I helped:1) set up a new ticketing system,2) turn around completely how Opera is used,3) change connections to the GDS and web site from TravelClick to SynXis.Helping to bring to reality the Pricess Diana exhibit was probably the high point in my short tenure at the Queen Mary, I.

Director of Revenue ManagementWorked closely with DOSM to decide pricing in all markets to maximize revenue.Supervise a Reservation Manager, and a small in-house Reservations' Department of 2 Supervisors, and a staff of 3 to 9 agents depending on business level requirements.Conduct a weekly Revenue Meeting with GM, DOSM, Hotel Manager and top operations.

Director of Revenue ManagementPolitely but firmly removed all airline crew rooms.Replaced crew rooms within 2 years with Transient business at ADR $90 higher.Received property of the year two years in a row - for overall guest ratings, GOP and EBITDA increases.

Increased Room Revenue over 9% average per year.Increased Occupancy percentage and Room Average Rate over 4% average per year for 8 years by manipulating the mix of business between Group and transient sales.Developed the "Disney First Report", giving management in Florida immediate sales results for California property.

Designed and implemented Forecasting/Labor management systems in 42 Marriott hotels throughout the United States.Worked with programmers to computerize the manual system - introduced this to all properties in 1985.Became "in-house" consultant for all Club Corporation Clubs and Resorts, including implementing forecasting and labor management systems in.

My major responsibility was to learn the hotel industry. I started making wake-up calls, and eventually got the news that my position was to be taken by the Night Auditor at the time. Sadly, it too was a lesson in the hotel industry. But I was lucky, and realized that I loved the business, stayed in it and continued to learn all aspects of the hotel.

Master Of Arts - Ma, Germanistik, 3.4

M.A, German, Language And Culture

Ba, Philosophy, German

Activities and Societies: Disk Jockey at WSND (School radio station) - 4 years - Co-chaired the Editorial Board (programming content).