Greg Morris

Greg Morris Email and Phone Number

Director Global Technical Account Management at NICE Ltd. @ NICE Ltd
hoboken, new jersey, united states
Greg Morris's Location
Greater Reading Area, United Kingdom
Greg Morris's Contact Details

Greg Morris personal email

n/a

Greg Morris phone numbers

About Greg Morris

Experienced Director of Account Management with a demonstrated history of working in the computer software industry. Strong business development professional skilled in Professional Services, Management, Software as a Service (SaaS), Business Intelligence, and Cross-functional Team Leadership.

Greg Morris's Current Company Details
NICE Ltd

Nice Ltd

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Director Global Technical Account Management at NICE Ltd.
hoboken, new jersey, united states
Website:
nice.com
Employees:
5876
Greg Morris Work Experience Details
  • Nice Ltd
    Director Global Technical Account Management
    Nice Ltd Oct 2015 - Present
    United Kingdom
    The Director for Global Technical Account Management driving Customer success and NICE solutions adoption. Leading and guiding Customer Innovation, Product Innovation and Management Innovation, and leading the Technical Account Management (TAM) team across America, EMEA and APAC to provide a differentiated Customer experience.This role has significant technical and operational challenges with enormous opportunity to affect business impact. Constantly driving for better results on behalf of… Show more The Director for Global Technical Account Management driving Customer success and NICE solutions adoption. Leading and guiding Customer Innovation, Product Innovation and Management Innovation, and leading the Technical Account Management (TAM) team across America, EMEA and APAC to provide a differentiated Customer experience.This role has significant technical and operational challenges with enormous opportunity to affect business impact. Constantly driving for better results on behalf of our Customers by developing technical and leadership initiatives that closely align with the NICE GS&C Strategy and Annual Blueprint. Show less
    View
  • Nice Ltd
    Director Of Support, Merced Global Customer Operations And Support At Nice Systems
    Nice Ltd Dec 2012 - Sep 2015
    United Kingdom
    Managing Global Customer Support and Operations organization providing technical support for both hosted SaaS and on premise enterprise software solutions. Responsible for concepts, strategies, goals and all support activity for the Global Support TeamWorking with cross-functional teams to drive customer experience improvement initiatives for red status customer touchpointsResponsible for Major Client accounts maintaining and enhancing relationships with customers by… Show more Managing Global Customer Support and Operations organization providing technical support for both hosted SaaS and on premise enterprise software solutions. Responsible for concepts, strategies, goals and all support activity for the Global Support TeamWorking with cross-functional teams to drive customer experience improvement initiatives for red status customer touchpointsResponsible for Major Client accounts maintaining and enhancing relationships with customers by acknowledging needs and attending to their requirements by direct contact Show less
    View
  • Nice Ltd
    Senior Manager, Global Customer Operations And Support
    Nice Ltd Mar 2012 - Nov 2012
    Bracknell
    Managing Global Customer Support and Operations organization providing technical support for both hosted SaaS and on premise enterprise software solutions. Responsible for concepts, strategies, goals and all support activity for the Global Support TeamWorking with cross-functional teams to drive customer experience improvement initiatives for red status customer touchpointsResponsible for Major Client accounts maintaining and enhancing relationships with customers by… Show more Managing Global Customer Support and Operations organization providing technical support for both hosted SaaS and on premise enterprise software solutions. Responsible for concepts, strategies, goals and all support activity for the Global Support TeamWorking with cross-functional teams to drive customer experience improvement initiatives for red status customer touchpointsResponsible for Major Client accounts maintaining and enhancing relationships with customers by acknowledging needs and attending to their requirements by direct contact Show less
    View
  • Nice (Formerly Merced Ststems)
    Senior Manager Customer Operations & Support, Emea
    Nice (Formerly Merced Ststems) Jan 2011 - Mar 2012
    Bracknell
    Managing EMEA / Global Customer Support and Operations organization providing technical support for both hosted SaaS and on premise enterprise software solutions. Contributing to key concepts for strategies and goals for both EMEA and Global Support TeamResponsible for overseeing all support activity in EMEA and East Coast U.SWorkIing with cross-functional teams to drive customer experience improvement initiatives for red status customer touchpoints
  • Merced Systems
    Emea Customer Services Manager
    Merced Systems 2007 - Jan 2011
    View
  • Practique
    Programme Manager
    Practique 2005 - 2007
  • British Telecom
    Bonus And Commissions Design And Implementation Manager
    British Telecom 2003 - 2005
    View
  • British Telecom
    Support Desk Implementation Manager
    British Telecom 2000 - 2003
    View
  • British Telecom
    Local Customer Manager
    British Telecom 1996 - 2000
    View
  • Wykeham Farrance
    Service And Support Manager
    Wykeham Farrance Aug 1990 - Aug 1994
    Mananaging the Service Department for the Maintenance and Support of Laboratory testing equipment for the Construction industry (Worldwide)
  • Wykeham Farrance
    Service Engineer
    Wykeham Farrance Sep 1986 - Aug 1990
    Service Engineer maintaining Laboratory Testing Equipment for the construction industry (EMEA)

Greg Morris Skills

Enterprise Software Saas Management Professional Services Cloud Computing Cross Functional Team Leadership Business Intelligence Software Project Management Technical Support

Greg Morris Education Details

Frequently Asked Questions about Greg Morris

What company does Greg Morris work for?

Greg Morris works for Nice Ltd

What is Greg Morris's role at the current company?

Greg Morris's current role is Director Global Technical Account Management at NICE Ltd..

What is Greg Morris's email address?

Greg Morris's email address is gr****@****ems.com

What is Greg Morris's direct phone number?

Greg Morris's direct phone number is +4477435*****

What schools did Greg Morris attend?

Greg Morris attended London South Bank University, Churchmead Secondary School, South Bank University, South Bank University.

What skills is Greg Morris known for?

Greg Morris has skills like Enterprise Software, Saas, Management, Professional Services, Cloud Computing, Cross Functional Team Leadership, Business Intelligence, Software Project Management, Technical Support.

Who are Greg Morris's colleagues?

Greg Morris's colleagues are Shani Weitzner Angluster, Piyush Kulkarni, Shubham Satpute, Nathan Cooke, Richard Lontoc, Şükrü Güleç, Mary Ricalde.

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