General Manager / Head Golf Professional
Bristol Harbour Resorts
Canandaigua Ny 14424
BRISTOL HARBOUR RESORT is a Robert Trent Jones golf course established in 1972, Marina established in 1974, Clubhouse and Hotel established in 1999, Cottages established 2010.As the Director of Golf and Operations I managed the resort with over 100 employees, 7,000 room nights, 20,000 rounds of golf, 150 marina boats, over 300 customers for water and sewer services, 90 weddings, and 150,000 meals served annually. My position included part ownership of resort, and cottages as well as building strong relations with community members and BHVA Board which was imperative for cohesion between resort and local community members.I directed the following area managers: Golf Course Superintendent, Golf Shop Manager, Hotel Manager, Water and Sewer Superintendent, Restaurant Managers and Financial Officer. Annually developed and managed the six million dollar budget for all departments of the resort. Developed reports and tools used in forecasting sales and cash flow ending with comparative actuals. Directed all marketing, sales plans, pricing and packages for each area of the resort. Facilitated multiple website revisions including a branding program.I developed and implemented a capital budget for upgrades in excess of $200,000 each yearsome of which include: marina docks (2015, 2013, 2010 & 2008), new fleet of golf cars (2015, 2012 & 2006), built five rental golf cottages valued at $600,000 each (2009), built a 10,000 sq. ft. restaurant addition (2008), installed on cart UPLINK GPS system (2005), and installed new facility Point of Sale system (2004).My golf responsibilities included Providing over 300 annual lessons: private lessons, golf schools and junior golf programs. Merchandised golf shop with sales in excess of $200,000 annuallyCoordinated membership for over 80 members, outside tournaments for over 40 tournaments annually, and golf packages that serve over 2,400 people annually.FINGER LAKES GOLF TRAIL Association Director * 2005 – February 2016