Greg Nelson Email & Phone Number

Brentwood, Tennessee, United States

Investigates and resolves difficult or highly sensitive collections or receivables problems. Interacts with debtors; explains and interprets regulations and procedures; determines exceptions to payment policy or procedures; and authorizes refunds.Management of collections team and evaluation of staff. Process creation, documentation, and compliance..

Brentwood, Tennessee

Franklin, TN

Billing Analyst Supervisor in the Revenue Assurance department with a focus on internal audits to ensure billing accuracy. In addition to supervision of the day to day activities of the team, I was also responsible for training, mentoring, and developing leaders to further enhance our impact on the organization. Our team creates, develops, and enhances.

Greater Nashville Area, TN

Nashville, TN

Worked as a Collections Representative and Credit Analyst for XO Communications' largest carrier customers. Analyzed financial data, prepared reports for management, and worked directly with customers to perform collections duties. Aided in the reduction of bad debt by collecting over one million dollars of early termination fees within my first year as.

Greater Nashville Area, TN

As a Client Services Manager at XO Communications my duties included management of an account base of over 150 customers. I provided customer support by engaging directly with customers, including troubleshooting network issues and providing detailed updates of service repairs. I sold XO Communications products and services to increase revenues while.

As a Financial Analyst in the Dispute Resolutions department, I was responsible for researching, processing and resolving customer billing disputes. I analyzed financial data and customer contracts to resolve disputes and award credit adjustments. I engaged in daily communications with sales teams, engineers, tax and accounting departments to verify.

Greater Nashville Area, TN

As an Assistant Office Manager at Guardian Automatic Sprinkler I managed daily sales orders and processed customer invoices. I maintained the inventory database and functioned as a customer service lead by building a strong rapport with many valued customers and ensuring a high quality of service. I assisted with and cost analysis and forecasting for.

Greater Nashville Area, TN

As a Branch Manager I routinely performed outside sales functions to attract new customers and businesses including capturing corporate sales leads for future contract negotiations. Implemented marketing strategies that increased the branch rental car fleet size by 10% within first three months as manager. I trained new sales employees, opened and closed.