Led and managed a global software product management team consisting of product managers and product owners.Oversaw a portfolio consisting of 23 products used globally across four business channels.Developed and executed a comprehensive product strategy, vision, and development plan, resulting in a 235% increase in revenue and 162% increase in order volume. Successfully implemented a new scaled Agile development process, aligning business stakeholders, identifying highest value development objectives, and driving a 2x reduction in development churn.Spearheaded the transition from enterprise products to cloud and mobile solutions, resulting in significant enhancements in user experience, supportability, cost-saving, and revenue generation.

Managed the hospital defibrillator and electrode portfolio across four global business channels. Included hardware, software, and disposables product management.Experienced order growth of 171% and a 204% increase in shipments throughout my tenure.Leveraged a unique blend of in-depth market knowledge, clinical experience, technical education, communication skills, and analytical ability to contribute to organizational success.Conducted ethnographic market research, identified innovative solutions, and established strategic product roadmaps Coordinated roadmap projects across multiple internal divisions, including R&D, marketing, sales, operations, regulatory, legal, training, manufacturing, technical publications, and technical support.Collaborated with downstream marketing teams to create customer-facing collateral, launch new functionality, and ensure effective communication of product features and benefits.

Promoted to Product Manager after 1 year in the associate role.

Functioned as the go-to technical product expert, providing support to sales managers throughout North America, facilitating the successful promotion and sales of cutting-edge medical software solutions.Orchestrated compelling product presentations that not only showcased the software's capabilities but also demonstrated its tangible value to potential clients, contributing to increased sales and market penetration.Conducted meticulous technical and clinical consultations, leveraging a deep understanding of the product's intricacies to address client needs and concerns, fostering stronger customer relationships.Played a pivotal role in customer training initiatives, ensuring seamless onboarding and empowering clients to maximize the benefits of our medical software solutions.Conducted thorough wireless network evaluations, offering insights and recommendations to optimize the performance and reliability of our software in diverse environments.Spearheaded software installations, applying hands-on expertise to guarantee smooth implementation and minimize disruptions, resulting in enhanced customer satisfaction.Collaborated closely with cross-functional teams to stay abreast of product developments, ensuring a dynamic and up-to-date knowledge base for effective client interactions.

Promoted to Sales Engineer after 1 year in the associate role.

Provided emergency medical care to patients in the prehospital and hospital environments.In addition to patient care, trained medical students, first responders, and community members in first aid, CPR, and advanced life support.

Provided emergency care at the level one pediatric trauma center for the rocky mountain region.