Greg Ockelmann Email & Phone Number

Vice President responsible for Sales, Marketing, and Operations functions at Forum Communications, an experienced provider of emergency alerting systems and audio conferencing system for commercial and military customers. Responsibilities include customer requirements identification, pre-sales and post-sales management, product management, scheduling and management of customer projects and on-site implementations, and coordination of trade show functions.

Richardson, Tx

Manage the deployment of Forum products at both commercial and government sites, including customer site surveys, implementation planning, vendor selection, project management, and on-site installation. Also work with Sales team to pursue and develop new customer opportunities, including RFI/RFP responses, product certifications, and in-person product discussions and demonstrations.• Successfully deployed Forum’s Alert III Emergency Alert System at four major commercial airports in first six months of employment.• Prepared and submitted Forum’s Consortium III audio conferencing system for DoD Approved Products List certification.• Developed expertise in analog and digital telephony technologies used in Forum’s products.

Richardson, Tx

Worked with Business Development and Sales teams to capture detailed understanding of customer networks and how Fujitsu’s optical transport products are deployed in those networks. Developed strategies for increasing sales revenue by targeting customer decision makers with specific product offerings and specialized communications. Contract consulting position.• Developed product-specific communications plans for three primary customers.• Defined and completed customer / product / revenue matrix to simply view revenue trends and sales strategies.• Developed expertise in optical transport technologies using Ethernet, OTN, SONET, and CPRI in Wave Division Multiplexing (WDM) and single wavelength optical transport networks.

Richardson, Tx

Developed and delivered hand-on workshops and in-depth technical training for wireless network operators, focusing on IP and LTE technology topics. Courses are customized for specific wireless network operators, providing a role-specific and network-specific learning experience that includes participative discussions and hands-on exercises.• Delivered 40 in-person training courses and workshops in 2014 and 2015, to groups of 10 to 20 technical personnel including network engineers, performance engineers, support engineers, switch technicians, and cell technicians.• Developed in-depth hands-on expertise with Cisco and Alcatel-Lucent routers used in wireless telecommunications networks, and instructed workshop students on the configuration, monitoring and troubleshooting of these devices.• Created portions of 8 customized courses and workshops for switch technicians and cell technicians.• Studied Network Function Virtualization and Software Defined Networking in preparation to teach these topics.• Average instructor rating of 4.8 out of 5.0 across all courses taught.

Plano, Tx

Performed product and feature planning for Operations, Administration, and Maintenance (OA&M) subsystems of wireless telecommunications system, focusing on U.S. customer requirements and customer relationships. Worked closely with Sales teams in a pre-sales role to develop new customer relationships, prepare RFI/RFP responses, deliver customer presentations and product demonstrations, and participate in trade shows. Role was 70% pre-sales, 30% post-sales.• Developed and delivered customer presentations / demonstrations on network management system features and functionality; over 60 in-person customer meetings in 2011 / 2012.• Prepared and defended proposal responses for 15 4G/3G wireless opportunities in North America.• Worked with Huawei’s current customers to define and submit customer requirements for over 25 features for Operations Support Systems (OSS) used to manage wireless networks; maintained requirements in Agile system.

Richardson, Tx

Perform product and feature planning for Operations, Administration, and Maintenance (OA&M) subsystems of Nortel’s wireless LTE 4G digital telecommunications system, with primary focus on end-to-end network management. (October, 2008 – May, 2009)• Worked with leading wireless operators to define customer requirements for Operations Support Systems (OSS) used to manage 4G wireless evolutionary products.• Maintained requirements documents in DOORS.• Prepared and defended proposal responses for multiple 4G LTE wireless opportunities.• Developed and delivered customer presentations on network management system features and functionality.

Richardson, Tx

Managed integrated project teams developing and delivering Nortel’s network element management system for CDMA wireless telecommunications networks.• Managed international, cross-functional development and implementation teams from project initiation through general deployment at customer sites, for three multi-million dollar development projects. • Served as group leader for a four person team of product line managers responsible for billing, security, and network management.• Led the projects’ problem resolution processes, ensuing the most effective resolution paths were pursued and customer issues were satisfactorily resolved. Worked extensively with customer NOC, operations, security, and planning personnel.• Presented project status updates and overviews to multiple customers, and to internal executive board.• Served as Product Line Manager for end-to-end Network Security of the Nortel CDMA product architecture.

Richardson, Tx

Performed product and feature planning for Operations, Administration, and Maintenance (OA&M) subsystems of Nortel’s wireless CDMA digital telecommunications system. Worked closely with multiple global customers and account teams to analyze, define, and document customer requirements and develop feature specifications for current and evolutionary products.• Defined and delivered new network management system (hardware, software, and third party software [Oracle, NetCool]) for Nortel’s packetized voice core network, including business process analysis, requirements definition and documentation, and initial customer implementation support.• Authored over 50 feature and system requirements documents.• Managed feature-specific product development and deployment activities for OA&M and billing software.• Managed porting of billing software to new billing platform based on off-the-shelf server hardware.• Developed and delivered customer presentations on system enhancements and software releases.• Extensive work with customer billing and revenue assurance teams, as well as with internal billing specialists.• Answered internal and customer questions, and resolved customer issues related to billing and OA&M.

Richardson, Tx

Served as project manager for Nortel’s MTX09 new product development project, a major upgrade for the digital wireless communications system. Worked closely with the Project Leader to provide overall management for this $90M project.• Served as project leader for SDMX09, an associated sub-system of MTX09 managing billing records.• Developed and maintained project schedule, integrated project plan, risk management plan, and project web site, and led ongoing project change control activities.• Facilitated weekly Program Reviews, including status updates and performance reports; also worked with functional organizations to determine performance metrics and collection methods.

Richardson, Tx

Provided project management support for Nortel’s CDMA wireless communications software development division. Implemented project management reporting systems. Responsible for enhancing Project Office processes and procedures.• Identified and documented scope for several project management system enhancement projects.• Received “PRIDE” award for outstanding project management support.

Dallas, Tx

Managed all proposal preparation efforts from RFI/RFP receipt through production, for a thirteen-state sales region. Worked closely with Sales Managers to develop winning strategies, coordinated technical solution definitions with Engineering teams, prepared and managed proposal preparation schedules, compiled actual RFI and RFP responses, and served as final authority for point-by-point responses to RFIs and RFPs.• Coordinated production of over 40 proposals with a total dollar value over $16 million.• Proposal win percentage over 50%.

El Segundo, Ca; Detroit, Mi

Project Engineer. (October, 1991 – September, 1994)Introduced aerospace systems engineering and project management techniques to General Motors’ Electric Vehicle program and other GM development programs; field assignment in Detroit, MI.• Prepared and monitored program plans for GM Electric Vehicle program and other vehicle programs. • Trained GM personnel in use of work breakdown structures and earned value reporting. Senior Manufacturing Engineer. (March, 1989 - October, 1991)Project Engineer responsible for proposal preparation and coordination of all Manufacturing Engineering functions related to the U. S. Army’s Light Helicopter (now renamed Comanche) program and other developmental programs. Secret clearance received, September, 1989. Industrial Engineer II / Industrial Engineer I / Systems and Procedures Analyst. (July, 1982 - February, 1988)Served in multiple roles for development and implementation of manufacturing process planning systems and material requirements planning systems, including role as team leader for production system requirements definition.

Mba, Strategic Planning

Bs, Industrial Engineering