Greg Ortega Email & Phone Number

Round Rock, Texas, United States

*Lead weekly coordination meetings of functional extended teams.*Ensure consistent communication of project status and risks.*Create and or maintain cross-functional engineering development schedules.*Plan, allocate, and manage platform materials (e. g. prototypes, peripherals).*Drive all engineering change orders across impacted functional extended teams.*Coordinate development plan with ODMs and suppliers (e.g. schedule, materials, budget).*Drive the interlock of engineering requirements, dependencies, and deliverables of a platform or product across a global matrix of engineering, validation, and operations.*Define and create all engineering product data based on engineering specifications using tool of record including Part Numbers, BOMs, Product Hierarchies, and Change Management Orders.*Post to Web Software and User guides.

Round Rock, Texas, United States

*Build Configurations based on customer’s HW and SW needs. *Test Customer HW/SW Specific Configurations.*Customer site Troubleshooting and Resolution*OEM Ready Servers.*Board Reworks.*Product and Solutions Training.*Writing Technical User Specs and Instructions.*Lab Infrastructure, Budget, and Security.

Round Rock, Texas, United States

*Global operations of Americas Shared Lab. *Managed over 300 systems for worldwide server development and sustaining efforts.*Set-up, configured, and tested prototype systems and software for global teams. *Assist development engineers in diagnosing prototype design flaws and make recommendations for resolution*Configured global access to lab via WAN/VPN.*Functional testing and analysis of newly developed systems to ensure operation and reliability.*Assist engineers, technicians, and project planners in completing special projects.*Assemble and disassemble prototype systems as necessary.*Learn new technologies and procedures to remain current with industry standards and new products.*Manage scheduling and prioritizing daily tasks. *Attend and participate in project team meetings. *Addressed customer’s technical support needs for workstations and servers. *Used troubleshooting techniques to identify customer hardware/software issues. *Identified and provided input on unique or recurring customer problems.