Responsible for managing a team of engineers that service and repair industrial waste compactors and balers.

Responsible for all Elements of Product Delivery and Logistics.Responsibilities of the role include:Preparing and planning driver delivery routes.Creating delivery notes and liaising with customers to schedule delivery bookings.Ensuring that all vehicles are maintained and inspected regularly.Monitoring and ensuring that all vehicle and driver tachograph downloads are completed correctly and on time.Liaising with customers to assist with any issues regarding their deliveries.Booking deliveries and preparing all required documentation for any third-party transport companies (these are used in addition to our own fleet if / when required and included the Fortec pallet network service we use daily for all our smaller deliveries.

Responsible for ensuring that projects are completed on time and within budget.Responsibilities of the role include:Planning and organising production schedulesAssessing project and resource requirementsEstimating, negotiating and agreeing budgets and timescales with clients and managersEnsuring that health and safety regulations are metDetermining quality control standardsOverseeing production processesRe-negotiating timescales or schedules as necessarySelecting, ordering and purchasing materialsOrganising the repair and routine maintenance of production equipmentLiaising with buyers and marketing and sales staffSupervising the work of junior staffOrganising relevant training sessionsReporting directly to Managing DirectorResponsible for ensuring that projects are completed on time and within budget.Agreeing project objectivesProviding advice on the management of projectsOrganising the various professional people working on the projectPerforming risk management to minimize project risksMaking sure all aims of the project are metMaking sure the required quality standards are achievedUsing IT or other systems to keep track of project progressRecruiting specialists and sub-contractors as requiredMonitoring sub-contractors to ensure guidelines are maintainedOverseeing the accounting, costing and billingReporting to the client or senior stakeholders on progressCreating and maintaining comprehensive project documentationUse of appropriate verification techniques to manage changes to project scope, schedule and costsEvaluate success of the project against its benchmarks and sharing lessons or best practices with other organizations or project managers

During this period I worked with my father in renovating property for re-sale. He also under took some temporary sales employment.

• A conscientious and reliable Client Account Manager with responsibility for supplying a broad range of Business Continuity Solutions to a group of approximately seventy existing client accounts.• The client base includes customers from a mixture of vertical markets that includes the Central Govt, Local Govt, NHS, Manufacturing, Financial, Construction, Legal and Retail Sectors.• Our Solution Portfolio includes both traditional Disaster Recovery Solutions and new “Cloud-Connected” solutions (including Online Backup, Data Replication and System Hosting and Management).• Traditional DR Solutions include the Provision of Replacement IT Hardware, related Onsite Technical Support (provided by highly experienced DR Specialists) and Office Recovery solutions.• Sales achieved by both proactive telephone and regular customer facing contact. • Specifically targeted on client growth as well as the provision of new “Cloud-Connected” solutions.• Responsible for ongoing customer satisfaction by insuring the successful delivery of all services and related contractual obligations.• Maintain and develop effective relationships with all relevant contacts for each client (ie. with the CEO, CFO and Purchasing Manager etc).

• A successful account manager, providing a variety of solutions based on leading IT manufacturer's products andservices to various corporate and public sector customers.• Develop relationships with multiple contacts within each organisation, whenever possible. Understand the Customer’s business requirements and identify any potential opportunities.• Maximise each customer's potential by increasing our understanding of their business needs and any existing issues which will enable us to supply additional / new solutions.• Recruitment of new business clients was also required.

• A highly experienced account manager, with a proven track record of achieving exceptional results. Managing a variety of different public sector accounts within a specific geographical area (South West of England and Wales), selling a variety of solutions based on leading IT manufacturers.• Developing strong relationships at all levels and constantly striving to understand our customers' business requirements at a departmental or management level. Identifying opportunities to maximise business and deliver levels of outstanding, “reference-able” customer satisfaction.• As well as sales experience I possess a strong technical background with high level training in all the major IT vendors that Q Associates deals with including Cisco, Hewlett Packard, IBM, NetApp, Oracle, Symantec and VMware.• A trusted solutions advisor with highly developed business acumen, ensuring bottom line profit is maximised whilst business goals are consistently achieved no matter how changeable they may be.• Responsible for recruiting a key business partner that led to the generation of sales revenue in excess of £10m.• Experienced in the preparation and submission of tender documents.• Use strategic thinking/planning and tactical execution to identify potential business opportunities.• Responsible for managing all facets of the relationship with a wide range of existing public sector customers.

Provide both pre and post sales support to a variety of Business Partners (IT resellers). Support was provided mainly by phone but site visits were occasionally required.Target driven sales role during which I consistently met and exceeded goals set.Developed excellent product knowledge to enable targeted sales, by ascertaining the specific requirements of each customer and providing an accurate proposal for the correct solution.

Manage all elements of the relationship with ALR's distribution partners (including Avnet) to ensure that a high level of customer support was maintained.Required to provide both pre and post sales support that required me to liaise with other areas of the organisation; such as Procurement and Operations.A focus on account development / planning was also required.

This role required the sale of newspaper advertising space to various prospective customers by phone.Target driven sales role based on call volume / duration as well as traditional revenue targets.Only sales person to sell a full page advertising feature during their first month of employment.