Greg Ostrander Email & Phone Number

Keller, TX, US

San Marcos, CA, US

* Structured and created new SOPs to reduce credit card fees expense significantly by 50% in 90 days.* Reduced AR past due impairment by 50% with implementing new credit/collections strategies.* Restructured customers credit limits for accurate credit portfolio information to minimize credit holds.* Increased monthly positive cash flow within A/R aging of.

Sydney, NSW, AU

• Managed the A/R aging and reduced all past dues over 60 to less than 10% from a high of 40%.
• Reduced bank reserves from a high of $100K to low of $15K, which increased the weekly line of credit.
• Established KPI’s for AR SOPs which created a monthly positive cash flow and within set budgets.
• Implemented SOPs for the sales team with on-boarding of new customers and being paid promptly.
• Lowered 3PL’s SLA for B2B from a high of 10-14 days to 3-5 and D2C from a high of 7-10 to 1-3 days.
• Created reporting for 3PL Client Services team to track and reduce shipping errors and accurate reporting.

Irvine, California, US

• Created OTC SOPs for the Order Management, EDI, Billing and A/R that had not yet been established.
• Managed the A/R aging of 5M open receivables and lowered the DSO from a high of 85 days to 45 days.
• Created on-boarding process for new customers that vetted net terms and eliminated bad debt write offs.
• Created reporting for Director of Trade for reporting of future allowances that minimized chargebacks.
• Implemented reporting for allowance for doubtful accounts that helped lower bad debt write offs by 80%.
• Coordinated the transition from an on-site Logistics and Distribution warehouse to a 3PL facility.

Carlsbad, CA, US

• Managed daily operations and responsibilities for the accounting department, specifically in A/R and A/P roles.
• Coordinated month-end close accruals, journal entries and bank reconciliations along with other assigned tasks.
• Created reporting to lower A/P past due invoices based on my forecast of in-coming A/R payments.
• Lowered A/R aging DSO down to 40 days from high of 70 and increased positive cash flow for A/P payments.

Cremorne, Victoria, AU

• Directed the logistics and distribution of two 36,0000 square feet on-site warehouses with 20+ reports.
• Implemented cycle counts that created accurate and readily available inventory reports and 98% ship fill rates.
• Created secure inventory handling and checkout for POP that eliminated costly missing merchandise.
• Coordinated the full warehouse transition to a 3PL facility in less than 30 days.
• Managed the full cycle A/R, Credit-Collections of 5M and created SOPs and KPI’s that lowered the DSO by 50%.
• Created reporting for Customer Service and EDI that tracked and disputed chargebacks and lowered claims.

• Managed A/R-Credit/Collections within set DSO goals with daily supervision, direction, and hands-on assistance.
• Recommended and implemented new Credit/Collections departmental strategy, policies, and procedures.
• Created cash collection analysis and forecasts calculating DSO and allowance for bad debt reserve with an aging of 10M.
• Implemented SOP to review all credit applications, run credit checks, and research dealer/customer credit history.
• Facilitated brand awareness at local and national races and events as brand ambassador and team recruitment.

US

• Managed and led the transition of the AR-Credit/Collections from the bank Factor to in-house staff.
• Facilitated financial transactions and collections processes through ownership changes.
• Worked with bank factor after sale to collect 90% of remaining open receivables of 15M within 3 months.

Torquay, Victoria, AU

• Managed the AR-Credit/Collections functions in the absence of the Credit Manager who was on medical leave.
• Resolved 12 months’ worth of credit card reconciliations to match the bank account that had gone unresolved.
• Reported to the CFO mishandling past credit card transactions with credit amounts back to wrong credit cards.

Vending machine sales, route stocking and services for over 30 locations.

Irvine, CA, US

Credit/Collections Manger, Rusty & Lost Clothing, Assistant Credit/Collections Manager O'Neill Sportswear

Torquay, Victoria, AU

Warehouse Logistics/Fulfillment, A/R-Credit/Collections, Wholesale Sales Support, Customer Service

Bachelor Of Science - Bs, Business Administration/Management

Associate Of Arts - Aa, Business Administration And Management, General