Greg Pillon Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Not your average local fuel stores.Revolutionising convenience in Australia by raising the bar and delivering a superior offer to the elevate the industry.

Sydney, New South Wales, Australia

Bathurst Regional, New South Wales, Australia

• Reporting to the CEO & COO, brought on to establish a strategic direction and pathways to expansion. Leading over 200+ personnel in the Central West Region of NSW.Achievements:
• Decreased wage expenses from 11.5% to 10.8% by streamlining operations.
• Developed a project plan for all business functions with a heavy emphasis on personnel structures and standard operating procedures for store operations.
• Oversaw a number of company projects coordinating various departments to implement new procedures and streamlining efficiencies. A heavy focus on introducing a combination of LEAN and Agile methodologies into the.
• Established higher leadership functions and responsibility within the operations network.
• Implemented succession planning, cross training and career pathways to build a strong pipeline.

Sydney, New South Wales, Australia

• Responsible for 20 franchised and corporate stores in Greater Sydney (both fuel and non-fuel).
• Financial management, sales optimisation and customer service experience.
• Tasked with reviving sales and profitability where lockdowns and working from home dramatically affected the network of stores in Sydney’s CBD.Achievements:
• Increased my stores net promoter score from 65 to 85 in the space of six months.
• Grew sales by 9% for my region.

Sydney, New South Wales, Australia

• Oversaw the operations of 21 stores nationwide, liaising with both corporate store management and franchisees.
• Headed the procurement and management of our buying teams.
• Explored property opportunities and undertake direct negotiations in line with expansion plans.
• Developed strategic vision, plan, values and resource planning to the CEO and board of directors.
• Established company policies and procedures to ensure best practice and efficiencies are optimised across the business.
• Drove marketing plan and integrated with buying schedule.

United Kingdom

• Responsible for operating stores in the South East England I was namely responsible for the development of the management teams, recruitment of store staff, management of financials and the store standards.In addition.
• Supported colleagues and committees with detailed rigorous feedback in all facets of the business. Prominent stakeholders include: Productivity and Efficiency Committee, Logistics, Trading, Corporate Buying.
• Aligned the Australian ALDI ‘Academy Training Program’ with the UK/IRE Academy to streamline and better improve interaction/knowledge retention across stores.
• Implemented a simplified internal communications system, increasing execution and saving time for a 50 strong Area Manager Team and its office support staff.
• Oversaw the regional/state operating financials, budgets, profits and responsible for the approval and sign off of major expenses.Achievements:
• Solely delivered a successful annual £14m annual national cost saving project.

• Responsible for stores ranging from Central West NSW to the Northern Beaches/ North Shore of Sydney my responsibilities included:
• Performed daily and consistent store visits with store teams.
• Recruited and developed high performing teams to deliver the best customer experience.
• Coached, collaborated, inspired and motivated teams to achieve and exceed set KPI's.
• Proactively planned for resource requirements, through effective resource and succession planning.
• Managed highly efficient payroll costs to ensure alignment with budget and store standard requirements.