Greg Pillon Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Not your average local fuel stores.Revolutionising convenience in Australia by raising the bar and delivering a superior offer to the elevate the industry.

Sydney, New South Wales, Australia

Bathurst Regional, New South Wales, Australia

Reporting to the CEO & COO, brought on to establish a strategic direction and pathways to expansion. Leading over 200+ personnel in the Central West Region of NSW.Achievements:• Decreased wage expenses from 11.5% to 10.8% by streamlining operations.• Developed a project plan for all business functions with a heavy emphasis on personnel structures and standard operating procedures for store operations.• Oversaw a number of company projects coordinating various departments to implement new procedures and streamlining efficiencies. A heavy focus on introducing a combination of LEAN and Agile methodologies into the operations.• Established higher leadership functions and responsibility within the operations network.• Implemented succession planning, cross training and career pathways to build a strong pipeline.

Sydney, New South Wales, Australia

• Responsible for 20 franchised and corporate stores in Greater Sydney (both fuel and non-fuel).• Financial management, sales optimisation and customer service experience.• Tasked with reviving sales and profitability where lockdowns and working from home dramatically affected the network of stores in Sydney’s CBD.Achievements:• Increased my stores net promoter score from 65 to 85 in the space of six months.• Grew sales by 9% for my region.

Sydney, New South Wales, Australia

• Oversaw the operations of 21 stores nationwide, liaising with both corporate store management and franchisees.• Headed the procurement and management of our buying teams.• Explored property opportunities and undertake direct negotiations in line with expansion plans.• Developed strategic vision, plan, values and resource planning to the CEO and board of directors.• Established company policies and procedures to ensure best practice and efficiencies are optimised across the business.• Drove marketing plan and integrated with buying schedule.• Managed internal communications and streamlined across the business.• Proactively manage compliance risks and strategies.• Established performance management guidelines and set Professional Development Plans with all staff within the business.Achievements:• Designed and managed a centralised ordering department which has streamlined processes, improve margins and reduce freight by upward of 40%.• Improved margins across the core range across multiple suppliers. Was able to improve margins across 160 lines averaging a 20% decrease in costs.• Improved store sales upwards of 30% through intensive business development management with corporate stores and franchise stores alike.

United Kingdom

Responsible for operating stores in the South East England I was namely responsible for the development of the management teams, recruitment of store staff, management of financials and the store standards.In addition to the Area Manager duties I was also involved in the shaping of the 108 strong store region network along with the Area Managers. I involved myself in a number of projects aiming to drive profitability through cost cutting exercises and reforming of process across an array of departments. • Supported colleagues and committees with detailed rigorous feedback in all facets of the business. Prominent stakeholders include: Productivity and Efficiency Committee, Logistics, Trading, Corporate Buying, Merchandising and Health and Safety.• Aligned the Australian ALDI ‘Academy Training Program’ with the UK/IRE Academy to streamline and better improve interaction/knowledge retention across stores.• Implemented a simplified internal communications system, increasing execution and saving time for a 50 strong Area Manager Team and its office support staff.• Oversaw the regional/state operating financials, budgets, profits and responsible for the approval and sign off of major expenses.Achievements:• Solely delivered a successful annual £14m annual national cost saving project.• Managed the national ‘Specials Buys” program. Optimising distribution leading to maximising sales, minimising direct/non-direct costs.• Initiated ‘Standard Operating Expectations’, by establishing and aligning standards/timeframes across the UK/IRE business.

Responsible for stores ranging from Central West NSW to the Northern Beaches/ North Shore of Sydney my responsibilities included:• Performed daily and consistent store visits with store teams.• Recruited and developed high performing teams to deliver the best customer experience.• Coached, collaborated, inspired and motivated teams to achieve and exceed set KPI's.• Proactively planned for resource requirements, through effective resource and succession planning.• Managed highly efficient payroll costs to ensure alignment with budget and store standard requirements.• Ensured stores executed merchandising strategies and plans. Collaborated with the national corporate merchandising team to improve sales, cash flow and loss mitigation.• Analysed all operations of the business to identify both financial and non-financial opportunities to improve.• Conducted performance reviews for all Store Managers within my regions.Achievements:• International IT consultant for AUS Store Operations. Instrumental in shaping €2bn project aligning all operating systems within the ALDI South Group.• Established state/regional contracts for various major contractors, key stakeholders and suppliers creating synergies by working closely to develop long term relationships.• Established a national ‘Future Leaders Program’ for high performing Assistant Store Managers into Store Managers.