Greg Porter Email & Phone Number

Execute long-term planning in all projects, including Planned Maintenance, Installations, Field Change Orders, Supplemental Services, and KPIs. Review and analyze reports, records, and directives to obtain data required for planning department activities, including establishing operational objectives for management.Responsible for implementing and developing operational standards, policies, and procedures.Meet with senior management to review objectives to determine the success of operations.Exercise supervision regarding costs, methods, and staffing (AOP) with the management team.Mentor Managers, Leads, and Planning Champs to achieve their career goals.

Developed and improved global procedures and ensured timely and accurate performance of PMs.Enhanced quality standards for FDA and regulatory requirements and JCAHO.Established the KPIs, as a result, increased ROI by 80%.Maintained PM Process to reflect the environment and global process.Acknowledged as the North American Champion of the Global PM Program.

Created organizational structures to improve accounting and finance functions.Analyzed financial statements and FCO reporting (Financial, Past Due, Track Web).Processed FCO Modkit requests, new FCOs, and open and close calls for FSEs.Spearheaded expansion strategies to increase business market share.

Investigated and resolved accounting, service, and delivery concerns, including managing Cycle Counts, Parts Disputes, and RMA Aged Inventory.Enhanced productivity levels by anticipating needs and delivering outstanding support.Recommended products to customers, thoroughly explainingdetails.

Led 5 associates in their daily duties, maintained and organized all staff meetings.Managed inventory flow.Provided corrective coaching and documentation on all issues.Trained/coached STO Industries processes, policies, and procedures for all employees.Played a key role in addressing customer complaints.

Business Management Certification

High School Diploma