Supervise employees including specific work assignments, training of employees, approval of absences or overtime, participation in selection of new employees; new employee orientation, employee appraisals and taking disciplinary action as appropriate.Coach, direct, and promote a culture of continuous improvement utilizing Lean principles (Value Stream Mapping, Kaizen, 5S, Standard Work, Line/Cell Design, Single Piece Flow, Material Flow, Visual Management, MDI, Root Cause Problem Solving).

• Managed a team of 12 that operated over 150 miles of 30 inch high pressure natural gas transmission pipelines and 3 compressor stations with zero OSHA recordable safety incidents• Ensured consistent compliance with applicable codes, procedures, policies, and regulations• Successfully audited PHMSA in 2014 and 2015 with no findings.• Met and coordinated activities with contractors, Government agencies, landowners, vendors, and others.• Evaluate employee performance and provided feedback.• Conducted and coordinated emergency response.• Communicated and partnered with people to coordinate sharing of resources across the organization

• Performs on team that is responsible for 24-hr. /day monitoring of the pipeline system in 12-hr. rotating shifts; monitors pipeline operating alarms, including compressor station alarms, storage alarms, and Electronic Measurement (EM) alarms. Monitors alarms via PI, SCADA, eXcursion and/or by radio and telephone communications with field devices and locations.• Identifies and analyzes operational alarm problems and takes corrective action by notifying appropriate personnel or parties.• Receives calls from 1-800 number on pipeline markers, logs pertinent information on the emergency, and makes call to the appropriate field personnel to handle emergency• The Monitoring Center is NiSource Gas Transmission and Storage’s official first point of contact for all incidents

agencies via electronic ticket or telephone to assist in locating NiSource Gas Transmission and Storage Companies' pipelines before digging.• Served as the point-of-contact for incoming requests to locate pipelines; prioritizes incoming requests.• Consulted maps, files, GIS (Geographic Facility Information System), and other applicable software to verify contractors' line locations.• Trained others on IRTH Software (Information Retrieval and Ticket Handling System) use and ticket processing.

• Performs on team that is responsible for 24-hr. /day monitoring of the pipeline system in 12-hr. rotating shifts; monitors pipeline operating alarms, including compressor station alarms, storage alarms, and Electronic Measurement (EM) alarms. Monitors alarms via PI, SCADA, eXcursion and/or by radio and telephone communications with field devices and locations.• Identifies and analyzes operational alarm problems and takes corrective action by notifying appropriate personnel or parties.• Receives calls from 1-800 number on pipeline markers, logs pertinent information on the emergency, and makes call to the appropriate field personnel to handle emergency• The Monitoring Center is NiSource Gas Transmission and Storage’s official first point of contact for all incidents

• Provided security and protection of air travelers, airports and aircraft.• Identified dangerous objects in baggage, cargo and/or on passengers; and prevented those objects from being transported onto aircraft.• Performed various tasks such as: wanding, pat down searches, operation of x-ray machines, lifting of baggage, and screening and ticket review using electronic and imaging equipment.• Received On the Spot Awards for recognition of outstanding performance producing results significant to the TSA - July 2005 & April 2006

• Responsible for providing services to ensure customer satisfaction.• Established, retained, and deepened relationships with banking center customers to achieve sales goals, and provide quality customer service resulting in over one million dollars in new mortgage business.