Greg Proctor Email & Phone Number

Bristol, GB

Cheltenham

Bristol, United Kingdom

• KEY SKILLS
• Global, virtual team building; experienced in gathering the necessary resources within multi-national companies to create effective project deployment teams.
• Outstanding communication; able to articulate information clearly and consisely, to all levels of customers’ organisations, in both written and verbal formats.· Implementation management of complete solutions: hardware.
• Exceptional stakeholder management; technical and business stakeholders, both customer and internal.
• Accomplished project control; working within tight project budgets to deliver billing milestones, according to an invoice plan, previously agreed with financial and management teams.
• Budget estimation; working with bid teams to create project budgets, indicative schedules, deployment effort.

Bristol, United Kingdom

Project manager with full budget, cost and resource control of software deployment and integration projects ($25k to $3,000k) for telecoms companies, specialising in charging, messaging and Cloud systems.Managed multiple (5 to 10) projects, simultaneously, across the European region.Proactive analysis and management of risks on a daily basis; identifying.

Bristol, United Kingdom

• Responsibilities
• Customer service manager for IntraCOM, O2 Eire, Orange Switzerland, Setar and Eircom and line managed a team of 6 charging support and deployment engineers, in addition to my existing project management role.Key.
• Guided the support and deployment teams through the process of outsourcing deployment to HCL.
• Halved the support ticket backlog and increased full SLA compliance to 95%: response, workaround and solution.

Bristol, United Kingdom

• Responsibilities
• NPI and team manager for a small team of UK based technical product consultants (TPC), experts in their respective fields, working on charging projects for international customers. Key achievements
• Turkcell – first deployment of platforms using the Linux operating system within the charging business unit.
• Globe – first deployment of location charging, delivering a mobile replacement solution for fixed line services.
• Setar – First Office Application of Acision’s integrated prepaid charging platform.

• Responsibilities
• Customer facing, deployment project manager for Vodafone Greece and Albania.
• Represented Global Services in weekly software development status meetings and quality gates, responsible for ensuring that operational requirements were included in new releases and providing sign-off of gates. Key.
• Managed the Vodafone Albania greenfield prepaid charging project, after they had bid for the second operator licence in Albania, keeping the initial project timescales, launching in 2001.
• Upgraded Vodafone Greece’s prepaid charging system in 2002, ensuring Euro compliancy to EU regulations.
• Implemented Business Continuity for Vodafone Greece, achieving compliancy for the 2004 Olympics.

• One of a team of eight, setting up a new Bristol branch for an existing liquid ink company; establishing a new packaging division.
• Responsible for twelve accounts in the UK and Western Europe.
• Maintained and developed sales in line with the planned company sales strategy. Grew sales to £2,000k per year.
• Implemented cost reduction measures, increasing average contribution percentage from 25% to 30%.
• Arranged 24 x 7 technical support and organised technical, sales and review meetings.
• Participated in monthly sales meetings, worked to strict monthly sales and expenditure budgets.

Bristol, United Kingdom