Directed and monitored all internal operations of multiple branches so that the goals of thecompany were consistently and successfully achieved, ensuring the effective performance of eachbranch of the company. Recruited, hired, and directed supervisory staff of each branch of the company. Pursued development of new business with potential referral sources and clients. Participated in negotiations with referral source organizations. Developed existing business relationships with referral sources and client/patients, with anemphasis on customer retention. Implemented internal processes to measure, assess, and improve the performance of each branchof the company. Ensured consistently high quality of service of each branch of the company. Conducted regular meetings with supervisors to evaluate performance of each department. Developed budget plan for each fiscal year in coordination with the financial Controller;monitored operational expenses for compliance with the company expense budget. Ensured ongoing company compliance with all laws and regulations; ensured that the companymet or exceeded accreditation standards; and implemented “ best practices” in all departmentalactivities. Participated in surveys conducted by authorized inspection agencies. Pursued continuing education programs appropriate to job responsibilities. Ensured evaluation of each staff member annually and establish goals for the upcoming year.Monitored employee progress to these goals. Directed and participated in company committees.

 Oversee Management of multiple branches to ensure maximum productivity and profitability Cultivate a positive environment that promotes excellent customer service resulting in great customer satisfaction Hire, train, and mentor Management candidates  Communicate effectively with management to set goals, monitor sales, and ensure consistent follow-up Ensure 100% compliance with all company policies and proceduresAwards # 1 Market Performance (based on profit %) Employee Retention Award Fleet Safety Award