Responsibilities include: -• Day to day management of environmental services across the Centre• Duty management responsibilities including crisis management • Waste management procedures and strategy development; including increasing waste management performance from 44% to 92% in 4 years (and through a global pandemic!)• Brand partner liaison and partnerships• Green apple award for waste recycling 2021• Financial and budgetary management• Procurement and sub-contractor management• Environmental health and safety, risk assessments and method statement, COSHH and PPE

• Day to day management of the center’s environmental services• Financial and budgetary responsibilities• Waste management strategy, policies and procedures• Management responsibility of external and internal services, operations, and personnel performances• Co-ordination of retailer communication, liaison forums and systems• Management involvement of machinery and equipment, including procurement and sub-contractor control• Management involvement of recruitment and personnel selection• Management responsibility of health and safety, environmental risk assessments, COSHH and PPE risk assessment• Innovation – supplier services, machinery and equipment and purchase

• Site management of an integrated retail facilities management contract• Management of soft services, security, customer service, cleaning and housekeeping, environmental waste management services• Financial performance; managing the financial performance, profit and loss reports and meeting monthly targets• Financial budget monitoring, controlling and forecasting performance for client organization• Maintained ISO 9001;2000 quality management system and environmental management services ISO 14001• Successfully implemented retail liaison scheme; adopt-a-shop• Reporting and managing KPI performance• Introduced BICs cleaning system• Health and safety appointed person and gaining company recognition with risk assessments and method statements