Greg Riley Email & Phone Number

Rochester, New York, United States

Make It Happen Business Services, is a service company dedicated to providing solutions and support to individuals seeking assistance with their home technical needs🚀 Technology Solutions: Leveraging my expertise in the latest technological advancements, I specialize in delivering solutions to meet the diverse needs of my clients. From software and/or device utilization, computer troubleshooting to WIFI setup or simply digitizing your home. I offer a wide range of services tailored to streamline operations and enhance productivity in your home or business.💡 Technical Support: As a trusted advisor, I pride myself on offering exceptional technical support to individuals who require assistance with their devices, software applications, and digital tools. I have a deep understanding of the challenges faced by individuals in navigating the complex world of technology, and I am dedicated to providing patient, reliable, and effective solutions.🌐 IT Consultancy: With a keen eye for identifying opportunities and optimizing technology, I offer strategic technology consultancy services to individuals. Through meticulous analysis and tailored recommendations, I help my clients maximize their hard-earned money, improve operational efficiency, and achieve their objectives.📈 Client Satisfaction: A commitment to delivering outstanding client satisfaction is at the core of my business philosophy. I approach every project with a customer-centric mindset, actively listening to my clients' needs, and providing personalized solutions that exceed their expectations. I am proud to have built enduring relationships with a diverse clientele, earning their trust through integrity, reliability, and superior service.Connect with me today to explore how I can assist you in embracing technology, solving technical issues, and unlocking the full potential of your digital journey. Let's create a seamless technological environment that empowers you to thrive in the digital era.

Rochester, New York, United States

Focused on membership growth by identifying operational and functional opportunities.• Developed and planned more online presence for marketing and client communication (new website, Twitter, Facebook, Yelp)• Evaluated and documented daily business procedures • Led planning to move to a larger facility• Prepared organization for safe and organized reopening after closure due to Covid-19 pandemic

Assisted the M&T Digital Marketing team by leading a team of developers to enable the development of a new Digital Marketing Ecosystem. My team was responsible for preparing the M&T legacy systems to integrate a new content management system, data management platform, tag management system and other other digital services and solutions

Rochester, New York Area

Lead projects to covert customer billing from paper to electronic. Managed the development of 51 electronic invoice solutions spanning various sectors including medical, education, government, retail, telecommunication, and financial.

Rochester, New York Area

Created online applications for internal and external customers to assist with equipment and services account detail; managed 16 billing applications; maintained 95% uptime, systems migrations, disaster recovery and overall management of support; developed nine new custom billing applications by obtaining customer requirements, developing alternate solutions, working with developers , communicating status, and training users.

Rochester, New York Area

Owned the Division’s online presence and support capabilities; managed the creation and development of the Xerox.ca e-Commerce site; worked with Canadian marketing teams to understand marketplace, customer and messaging needs; managed a team of internal developers to create corresponding marketing and support pages; created a web store for consumer purchases of small printers, fax machines and copiers.

Rochester, New York Area

Launched personal products (multi-function product category); led product training for call center and field reps and trade show product demonstrations; managed Micro Center marketing activities.

Bachelor Of Science (Bs)

Education record