External Testing Resources Supervisor
Current• Created the External Testing Resources group, designed to facilitate the exchange of technical information and qualification data between Digidesign and its external clients, development partners, and outsourced resources• Work closely with product management to help extend their reach within the various customer market segments, assist with onsite customer interviews, and provide necessary guidance for feature design and prioritization• Exceed all obligations and requirements to successfully ship multiple Pro Tools and related products on time and within budget constraints• Successfully lead the migration to an all Avid Beta Programs beta management tool (Centercode). This is the first time in Avid history that all six business units have shared a single customer database and software platform for management of all beta programs.• Managed an internal team of 5 employees and an external team of 300+ beta customers