District Sales Manager
Kansas City, Missouri Area
• Administered sales and facilitated account management throughout 11 states in the Midwest and Southwest; developed and implemented a comprehensive business plan to broaden the customer base, optimized cargo mix, and met revenue and profitability targets; generated millions of dollars in revenue• Hired, trained, and provided guidance to 7 direct reports of sales professionals by capitalizing on people management experience; established and monitored individual performance against sales objectives and key performance indicators; enhanced performance at both individual and team levels• Negotiated transportation contracts with hundreds of retailers, importers, and exporters; defined services to be provided and specified price and payment conditions; collaborated with the legal team to evaluate risks, understand vulnerabilities, and mitigate business issues; achieved 45% increase in profitable business partnerships• Forecasted sales volume and performed KPI reviews on important key metrics in coordination with external customer operations managers; capitalized on strong analytical skills to analyze trends, identify deficiencies, and implement improvement strategies; increased retention rate and sales volume• Served as team lead for 5 staff on a 2014 EmLP project; collaborated with government group to assess how a new service for Guam would perform; worked with global, cross-disciplinary departments for 18 months, traveling overseas; presented findings to the executive board and received board approval to launch the new service into the Trans-Pacific trade