Proven B2B and B2C Sales Results: Increased number of contractors 266% and number of deals per contractor by 150%. Grew sales 441% with multi-unit projectsFormed relationships with homeowners, understood their goals and provided a long term solution for a major home purchase.Ensured complete satisfaction and 100% accuracy during the sales process of initial meeting, quoting, ordering, confirmation, delivery, installation, and acceptanceBusiness and Operations Management: Negotiated better pricing and terms with vendors increasing profitability by 16%Built a customer loyalty program for repeat and referral business Created website and social marketing platform to enhance online presenceIntroduced and utilized Accounting and HR software to streamline AP/AR, payroll and taxesMigrated to a drawing software that allowed for easier drawing, pricing, and orderingDeveloped processes and procedures to ensure efficient delivery and installation

Managed department including 5 pools, 6 support staff, 22 lifeguards, swim team program, and swim lessons programResearched and presented solutions for Capital Expenditure projects to Board of Directors that created new water slides, sales kiosk, and decks, enhancing the enjoyment and beauty of ClubCreated new initiatives including Masters swim team, water therapy program, Sprint Triathlon race, and full Marathon race adding revenue and exposure by non-members to the community and the ClubWrote all marketing pieces for bi-monthly magazine to grow awareness and participation in programsRevamped training and certified lifeguards to higher safety standards to ensure Member safetyInterviewed, hired, onboarded, and dismissed staffInteracted and fostered relationships with upscale client base (wealthiest zip code in the state of Georgia – 31411)

Responsible for the profitability of multiple Class A office facilities by leasing office space and services, and renewing existing clientele in a shared office environmentToured prospects, presented pricing, negotiated contracts, serviced accounts, and re-negotiated pricing and terms upon renewal Created two new service offerings that increased telephony users by 230% driving new revenue straight to the bottom line. Set forecasts, budgets. Maintained 90+% occupancy level to achieve maximum profitabilityCollaborated in Company Expansion with emphasis on site selection and the design of new office space layout to maximize rentable square footageInterviewed, hired and dismissed support team members